Product Designer, Growth Pricing – Revenue Systems

Gusto

Staff-level product designer shaping Gusto's pricing, billing, and revenue systems. Designing cohesive customer experiences across checkout, messaging, invoicing, and internal tools.

Posted 9/5/2026full-timeSan Francisco • California, Colorado, New York • 🇺🇸 United StatesSeniorLead💰 $147,000 - $222,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in product design with a focus on systems-level design, internal tooling, and customer-facing surfaces. Proficient in leveraging UX best practices and AI-driven messaging to create scalable, intuitive designs that enhance user experiences across B2B SaaS environments.

Highest-signal resume keywords

Product Design ExperienceUX Best PracticesService Design CapabilitiesFigma ProficiencyB2B SaaS Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Systems-Level DesignInternal Tooling DesignCustomer-Facing Product DesignMulti-Channel Systems DesignAI-Driven Messaging StandardizationInteraction DesignAccessibility StandardsMixed-Methods Research

Soft Skills

Collaboration SkillsCommunication SkillsLeadership Through Influence

Tools & Technologies

FigmaAmplitudeFullStory

Industry Keywords

B2B SaaSService DesignUser ExperienceInternal Systems Improvement

About the role

Key responsibilities & impact

Design dynamic pricing and packaging displays across the funnel from acquisition through activation and billing
Design Gusto's invoicing and billing surfaces using the IBEX platform
Build and improve internal tools such as the Promo Engine and Product Catalog
Improve workflows in internal platforms for Growth, Marketing, Accounting, Sales, and Expansion Sales
Define the target-state UX vision for multi-channel messaging orchestration across email, sales, and in-product/AI surfaces
Standardize how AI-driven messaging is structured, sequenced, and represented to customers
Define platform-level versus channel-level responsibilities across surfaces such as AI Email, Rec Center, and Gus
Drive holistic service design across internal support and customer experiences
Collaborate with cross-functional partners, lead workshops, and co-create end-to-end solutions
Create scalable patterns through contribution to Gusto's design system
Use quantitative and qualitative insights to validate decisions, inform tradeoffs, and iterate designs

Requirements

What you’ll need

8+ years of product design experience
Strong portfolio of systems-level design, internal tooling, and customer-facing product surfaces
Experience working on complex, data-rich products, particularly in B2B SaaS environments with interconnected product offerings
Experience designing for both internal users and external customers
Fluency in UX best practices, UI design, interaction design, and accessibility standards
Strong service design capabilities
Experience designing multi-channel systems cohesion across email, sales, and in-product/AI surfaces
Point of view on standardizing AI-driven messaging at scale
Excellent collaboration and communication skills
Ability to lead through influence and align cross-functional teams
Comfort leading ambiguous, 0-to-1 work and building long-term vision while executing toward near-term milestones
Experience using Figma, Amplitude, and FullStory
Experience leveraging mixed-methods research to inform design
Passion for empowering internal teams and improving internal systems through intuitive, scalable design
Ability to actively engage with AI tools relevant to the role and grow AI fluency

Benefits

Comp & perks

Competitive base pay
Benefits
Equity (RSUs)
Hybrid work arrangement with non-office days
Reasonable accommodations for qualified individuals with disabilities and disabled veterans
Secure, reliable, and consistent internet connection support for approved non-office work locations