Quality Assurance Analyst
Gumro & Associates
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $58,000 - $65,000 per year
About the role
- Auditing Delivery Compliance – Verify healthcare deliveries meet customer requirements, documentation standards, and applicable temperature-control requirements.
- Quality Management System (QMS) Administrator – Maintain, update, and support the ongoing improvement of the Quality Management System, including controlled documents, databases, SOPs, process instructions, and quality records, in compliance with ISO 9001:2015 requirements.
- Nonconformance Management – Log, investigate, and document service failures, delivery discrepancies, and procedural deviations; initiate corrective and preventive actions (CAPA) as required.
- Audit Support – Conduct routine spot checks and internal audits to ensure adherence to SOPs and ISO standards.
- Data Collection and Reporting – Track daily quality and performance metrics and prepare dashboards and reports for management review.
- Training/Orientation Compliance – Review and verify employee training and driver orientation records to monitor accuracy and compliance.
- Vendor Compliance – Maintain and manage an approved vendor and contractor list, ensuring ongoing qualification, verification, and removal as necessary.
- Inspection Readiness – Support terminal and storefront locations to prepare them for management reviews and maintain readiness for client quality inspections and assessments.
- Quality Reporting – Research and communicate quality findings, trends, and updates to cross-functional teams through meetings, presentations, and written reports.
Requirements
- High school diploma or equivalent required; Bachelor’s degree in Quality Management, Business, Logistics, or a related field preferred.
- Five (5) or more years of quality assurance experience within logistics, transportation, healthcare distribution, or a similarly regulated operational environment.
- Demonstrated hands-on experience working within an ISO 9001:2015 Quality Management System, including participation in audits and ongoing compliance activities.
- ISO 9001:2015 Internal Auditor certification preferred, or the ability to obtain certification within a reasonable timeframe.
Benefits
- 401(K)
- Health Insurance
- Disability/Life Insurance
- Paid Time Off (PTO)
- Paid Holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
auditingquality management systemnonconformance managementcorrective and preventive actionsdata collectionreportingvendor complianceinspection readinessquality reportingISO 9001:2015 compliance
Soft Skills
communicationorganizationalattention to detailproblem-solvingcollaborationtraininganalytical thinkingpresentation skillstime managementadaptability
Certifications
ISO 9001:2015 Internal Auditor certification