Senior Default Business Analyst

Guild Mortgage

Senior Default Business Analyst handling business analysis functions for mortgage banking firm Guild Mortgage Company. Eliciting and managing stakeholder needs within default and bankruptcy servicing department.

Posted 6/19/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $82,506 - $118,344 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Perform activities related to the company’s business analysis functions within the default and bankruptcy servicing department.
Elicit, analyze, validate, specify, verify, and manage the needs of stakeholders.
Serve as the conduit between the business and the Information Systems software development team through which requirements flow for medium to complex projects.
Work with the project sponsor to document project objectives, identify project stakeholders and analyze scope.
Accurately define quality attributes, constraints, external interfaces, and other nonfunctional requirements.
Establish and implement effective testing strategies to appropriately assess final programming changes.
Document system changes including all business rules, use cases, and test scripts.
Develop training programs and tools to increase systems knowledge; develop servicing processes, scripts, and templates for correspondence.
Identify and stay current on changes in industry regulations, and recommend updates to internal policies, procedures, policies, and systems based on new/changed requirements.

Requirements

What you’ll need

Bachelor's Degree directly related to the position or equivalent, required.
Minimum six years total relevant experience in Business or Mortgage Banking related role(s) required.
Analytical skills and a demonstrated talent for scrutinizing complex work processes and streamlining them for increased output.
Modeling skills necessary to represent requirements information in graphical forms.
Experience in process improvements and business systems analysis preferred within default, bankruptcy and REO.
Expert-level knowledge of conventional and government mortgage loan documents, including overall processes and inter-relationships, standards and requirements, terminology, compliance and regulatory requirements related to federal debt collection laws, Federal Bankruptcy Laws, and proper handling of other legal situations.
Knowledge of Standard Operating Procedures, CFPB, FCRA and FDCPA requirement preferred.
Excellent verbal and written communication required; able to effectively manage communication with multiple stakeholders.
Demonstrated ability to interview subjects, facilitate group discussions, gather information, and report on results.
Strong proficiency with Microsoft Office, Excel Google docs, collaborative cloud-based programs, and third-party software applications required.
Ability to handle aggressive deadlines, set appropriate expectations and juggle multiple responsibilities.
Self-motivated, with the ability to work independently and lead projects with a strong attention to detail.
Excellent verbal and written communication skills required.
Highly organized and detail-oriented; ability to work in a fast-paced, metrics-driven environment required.
Proficiency in Microsoft Office Suite, Word, Excel, Wiki, collaborative cloud-based programs, and third-party software applications required.
Commitment to company values.

Benefits

Comp & perks

medical
dental
vision
life insurance
AD&D
LTD
401(k) with employer match

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

business analysisprocess improvementsbusiness systems analysismodeling skillsquality attributes definitionnonfunctional requirementstesting strategiestraining program developmentstakeholder analysisdocumentation of business rules

Soft Skills

analytical skillscommunication skillsinterviewing skillsfacilitation skillsself-motivatedattention to detailorganizational skillsability to manage multiple responsibilitiesability to work independentlyability to handle aggressive deadlines

Certifications

Bachelor's Degree