Guidewire Software

Systems Engineer

• Configure, publish, and maintain proctored exams, ensuring accuracy and adherence to security protocols.
• Manage exam lifecycles, including versioning, refresh cycles, and form retirement, while maintaining detailed documentation and audit trails.
• Produce and validate operational and performance reports, handling sensitive data with discretion.
• Review and process proctoring incidents, support escalations, and ensure exam integrity through standardized protocols.
• Support technical administration of exam delivery systems, proctoring platforms, and LMS integrations, including API-based workflows and access controls.
• Provide tiered technical support, troubleshoot issues, and communicate solutions to both technical and non-technical stakeholders.
• Contribute to exam content development, psychometric analysis, and AI-assisted exam innovation under established governance.

Associate Certification Program Systems Analyst

Data Analyst

• Participate in multiple simultaneous projects with a focus on preparing and understanding data needed for predictive modeling and machine learning projects
• Data interrogation, exploratory data analysis, profiling, and reconciliation
• Dataset creation and revision based on product manager and data scientist/actuarial input
• Data harmonization across multiple customers
• Feature creation and initial testing
• Data reporting
• Work collaboratively with other staff including product managers, data scientists, other data analysts, architects to solve problems
• Research data issues and drive understanding of how data is created and updated from both ClaimCenter and PolicyCenter configurations
• Create and manage data assets, data harmonization, and code with a focus on simplicity, scalability, reusability, and clear documentation

Product Manager

• Define and execute the visualization and UX strategy for property analytics, ensuring data is intuitive and actionable for underwriters and actuaries.
• Own the product roadmap for our application suite, collaborating closely with Software Engineering to deliver high-performance, scalable solutions that address real-world insurance challenges.
• Establish and govern API and model versioning policies, ensuring a consistent and professional integration experience for clients.
• Partner with Data Science to translate AI/ML models into “next-best-action” recommendations that drive underwriting and actuarial decision-making.
• Serve as a technical integration lead, guiding customers through onboarding and maximizing the value of the HazardHub suite.
• Evangelize Guidewire’s vision internally and externally, articulating the critical role our products play in the future of P&C insurance.
• Align your work with Guidewire’s FY26 Product Strategy priorities: accelerating AI adoption, launching innovative solutions like the Agentic AI Platform, and expanding into global markets.

Principal Product Manager – APPS & API

Manager

• Lead and mentor a cross-functional development team
• Ensure successful delivery of co-development initiatives across multiple accounts
• Serve as the primary escalation point for customer stakeholders
• Align with Product Development, Sales, and Customer Success

Development / Consulting Manager – Industry Innovation, Co-Development

• Act as a bridge between strategy and execution—translating business priorities into actionable plans.
• Drive operational excellence through continuous improvements in product and release processes.
• Oversee product lifecycle management: vision, roadmap, launch, and iteration.
• Lead vendor management efforts, including selection, contract reviews, and performance tracking.
• Oversee agile ceremonies and ensure high delivery cadence as a project manager or scrum master.
• Conduct ongoing market and competitive research to inform product strategy and positioning.
• Partner with regulatory and legal teams to ensure compliance with evolving industry standards.
• Collaborate with finance and operations teams on budgeting, resourcing, and performance metrics.
• Mentor junior PMs and contribute to the broader product management community at Guidewire.

Principal Product Manager

Architect

• Lead the design and development of web and mobile solutions using JavaScript, React (4-5+ years), and Guidewire’s Jutro design system
• Collaborate with UX designers and cross-functional teams to deliver single-page applications and digital services
• Apply expertise in CSS, SASS, automated unit testing (Jest/Enzyme), and server-side technologies (JSON/RPC, REST)
• Mentor and guide development teams, fostering a culture of innovation and continuous improvement
• Support migration projects from AngularJS to React and leverage UX prototyping tools (Invision, Sketch) as needed

Digital Architect, German Speaking

Solutions Engineer

• Collaborate early with the Account Executive (AE) to develop account strategy and solution evaluation plans
• Assist the AE in proposing and negotiating the evaluation plan with the prospect
• Responsible for working with Guidewire teams including Sales, Solution Consulting, Value Consulting, Delivery Services, Customer Success, Cloud Ops, and Product Management
• Ensure every opportunity is treated strategically
• Drive strategic discipline into sales opportunities in support of exceptional quarterly and annual ABC sales achievement

Senior Solution Architect

Customer Success Manager

• Develop strategic account plans that expand the relationship and promote growth
• Drive cross-functional collaboration to accelerate adoption and value
• Create trusted partnerships that result in engaged customer advocates
• Lead executive level engagements focused on value creation
• Define and execute a renewal strategy that promotes growth
• Promote operational excellence in portfolio, account and team management
• Understand customer priorities and facilitate engagements to meet their needs
• Recognize incremental sales opportunities across Guidewire solutions
• Engage with customers to develop deep understanding of their product experience
• Serve as the voice of the customer to facilitate feedback

QA Automation Engineer

• Design, build, and operate cloud-based infrastructure, with a focus on Infrastructure as Code and CI/CD methodologies
• Exert technical influence to improve the reliability and performance of our products and systems
• Assist Product Engineering teams in building out infrastructure for prototypes and other Research & Development efforts
• Operate development and high-availability production environments in Amazon Web Services
• Coach and mentor other engineers and teams on cloud best practices
• Work collaboratively with other staff including product managers, data scientists, other data analysts, architects to solve problems, develop innovative approaches, and provide project status

Staff Infrastructure & Automation Engineer

Technical Account Manager

• Build and maintain relationships with cloud customers
• Engage during customer cloud implementations and post-production phases
• Serve as a liaison between customer and internal teams
• Provide technical feature education and enablement
• Manage incidents and escalations
• Analyze production operational tasks and provide insights

Security Engineer

• Proactively partner with infrastructure, application engineering, and data analytics teams to define, promote, and implement security best practices that improve the security posture of our infrastructure.
• Work closely with business units, product teams, DevOps engineers, and SREs to embed security requirements and controls into DevOps environments and cloud platforms (AWS and GCP).
• Architect, configure, operate, and maintain infrastructure, network, and supporting software related to cloud and application infrastructure.
• Represent the Security Team in Security and Change Management Review Boards, providing expert guidance and technical leadership.
• Act as a hands-on technical Security SME, handling complex technical work to establish and maintain secure cloud environments.
• Lead major initiatives and projects aimed at improving security posture, contributing to the continuous improvement of Guidewire’s security program.
• Mentor and guide junior team members, fostering knowledge sharing and skill development.
• Contribute to advancing security domain knowledge across Guidewire through publications and presentations.
• Provide on-call support and collaborate with the Incident Response Team.

Senior Security Engineer

DevOps Engineer

• Design, build, and ship well-tested, high-quality code across both front-end and back-end services.
• Take a leading role in shaping system architecture, technical standards, and long-term platform direction.
• Design and implement new platform capabilities and continuously improve existing systems.
• Optimize performance, reliability, and scalability as our customer base and data volumes grow.
• Improve CI/CD pipelines, deployment processes, and observability to support rapid and safe iteration.
• Review code, mentor teammates, and provide technical guidance to elevate engineering quality across the team.
• Actively contribute to our engineering culture through shared learning, technical discussions, and continuous improvement initiatives.

Senior Software Engineer – DevOps

Full-stack Engineer

Senior Software Engineer

• Design, build, and ship well-tested, high-quality code across both front-end and back-end services
• Take a leading role in shaping system architecture, technical standards, and long-term platform direction
• Design and implement new platform capabilities and continuously improve existing systems
• Optimize performance, reliability, and scalability as our customer base and data volumes grow
• Improve CI/CD pipelines, deployment processes, and observability to support rapid and safe iteration
• Review code, mentor teammates, and provide technical guidance to elevate engineering quality across the team
• Actively contribute to our engineering culture through shared learning, technical discussions, and continuous improvement initiatives

Senior Software Developer

• Design, build, and ship well-tested, high-quality code across both front-end and back-end services
• Design and implement new platform capabilities and continuously improve existing systems
• Optimize performance, reliability, and scalability as our customer base and data volumes grow
• Improve CI/CD pipelines, deployment processes, and observability to support rapid and safe iteration
• Review code and collaborate with team members to elevate engineering quality across the team
• Actively contribute to our engineering culture through shared learning, technical discussions, and continuous improvement initiatives.