Delivery Assurance Lead Consultant

Guidewire Software

Lead Consultant managing delivery assurance and partner quality for Guidewire across the AMER region. Coordinating reviews and supporting high-quality delivery outcomes for programs.

Posted 7/11/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $124,000 - $223,000 per yearWebsite

Tech Stack

Tools & technologies

Guidewire

About the role

Key responsibilities & impact

Manage Delivery Assurance activities in AMER—coordinating reviews, running core processes, preparing analysis and documentation, and tracking follow-up actions.
Work with Senior Director to gather, define, and maintain Professional Services standards to improve quality.
Coordinate AMER Delivery Assurance review process, identifying, scheduling, and preparing engagements for review.
Gather information requests from Partners and engagement teams as input into the review process.
Support the Partner Capability Maturity Model (PCMM) process across AMER partners and engagements.
Collaborate with Alliances to operationalize AI-generated risk assessments and capability assessments.
Support Delivery Assurance reviews associated with high-risk SI-led programs by gathering and analyzing inputs.
Create assessments highlighting delivery strengths and risks with clear mitigation plans.
Work with Alliances to implement and refine partner scorecards and quality KPIs in AMER.
Create and maintain Delivery Assurance dashboards and trackers for AMER.
Support preparation of executive-ready materials for regional governance forums and leadership updates.

Requirements

What you’ll need

5+ years of experience in professional services, project/program management, PMO, delivery governance, or related roles within enterprise software or consulting.
Direct experience with Guidewire products and implementations of Guidewire products.
Experience in the P&C insurance or closely related industries.
Hands-on experience supporting or managing customer implementation projects (e.g., as a Project Manager, Senior Project Analyst, or similar).
Experience working with or within System Integrators and partner ecosystems.
Solid understanding of core project delivery concepts (scope, schedule, risk, quality, budget) and how they are monitored and reported.
Comfort working with AI-assisted analytics and data platforms to interpret project and partner signals.
Experience organizing governance forums, audits, health checks, or risk reviews including preparation, coordination, note-taking, and action tracking.
Strong organizational and time-management skills; able to juggle multiple reviews, data requests, and follow-ups in parallel.
High attention to detail in documentation, data entry, and status tracking.
Clear, professional written and verbal communication skills; able to summarize complex information concisely for busy stakeholders.
Collaborative, service-oriented mindset—focused on making processes smoother and lowering friction for participants.
Proficiency with productivity and collaboration tools (e.g., Google Workspace or Microsoft Office).

Benefits

Comp & perks

Health insurance
Dental insurance
Vision insurance
Paid time off
Company sponsored retirement plan
Annual company bonus plan

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Delivery Assurance ManagementProject GovernanceRisk AssessmentQuality ImprovementData AnalysisDocumentation ManagementImplementation Project SupportCore Project Delivery ConceptsEngagement CoordinationKPI Development

Soft Skills

Organizational SkillsTime ManagementClear CommunicationCollaborative MindsetAttention To Detail