Client Success Manager
Flare
Associate People Business Partner
Guidewire Software
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $72,000 - $125,000 per year
Job Level
JuniorMid-Level
Tech Stack
CloudGuidewire
About the role
- Support day-to-day talent-related initiatives across the G+A team
- Lead small change initiatives and team-level organizational changes (e.g., minor restructures)
- Assist with the annual compensation planning and performance review processes by organizing data for calibration meetings and supporting the tracking of employee performance and development throughout the year.
- Support headcount planning by preparing data to inform workforce planning and organizational design decisions.
- Use basic tools and frameworks to help solve problems and support decision-making
- Help connect talent initiatives to business outcomes by supporting development planning, tracking progress on team goals, and assisting with programs that build the skills needed to meet evolving business needs
- Support stakeholder relationships by following through on tasks and offering guidance where appropriate
- Use data-driven diagnostic tools to support teams and inform people decisions
- Partner with the People Relations team to help ensure policies are applied fairly and consistently
- Begin using storytelling and data to communicate ideas (with guidance and practice)
- Gather and analyze people-related data to build quarterly reports that provide insights and support decision-making for the G+A team.
- Adapt to change with support and manage ambiguity in tasks and processes
- Demonstrate empathy, resolve conflicts constructively, and engage openly with team members
- Build initial credibility through consistency, ethical awareness, and follow-through
- Support and guide new leaders, offering foundational HR insights
- Integrate AI tools into daily HR work to streamline processes, enhance decision-making, and support talent programs; actively explore how AI can improve the employee experience and operational effectiveness
Requirements
- Business Acumen: Foundational understanding of how HR supports various business functions, with a developing awareness of how people strategies contribute to broader business goals.
- Emerging Strategic Thinking: Willingness to support problem-solving and explore how People initiatives can address team and organizational needs
- Relationship Building: Ability to collaborate effectively with team members and cross-functional partners, building trust through responsiveness and follow-through
- Comfort with Data: Curious about using data to support decisions; able to organize and interpret basic people data with guidance
- Talent & Tools Exposure: Familiarity with or willingness to learn tools like Workday, Google Suite, Zoom, and other HR technology platforms
- Adaptability: Open to working in a fast-paced, evolving environment; comfortable adjusting approaches as business priorities shift
- Global Curiosity: Eagerness to learn about working across regions and understand global HR practices
- Communication Skills: Comfortable contributing to presentations and written materials with oversight; looking to grow consultation and influence skills
- Learning Orientation: Excited to grow into a business partner role and develop a deeper understanding of talent management, employee experience, and organizational effectiveness
- Self-starter mindset: Takes initiative, proactively identifies opportunities to contribute, and independently finds creative solutions to challenges with resourcefulness and a can-do attitude
- HR Generalist Foundation: Previous experience supporting core HR functions such as onboarding, employee inquiries, benefits, or HR systems; ready to expand into a more strategic, business-facing role
- Employee Support: Comfortable responding to employee questions and escalating issues appropriately; understands the importance of consistency, confidentiality, and fairness in policy application
- Process-Oriented: Experience managing recurring HR processes with attention to detail and follow-through
- Operational Support: Has supported or coordinated people programs, logistics, or communications in partnership with a broader HR or People team
- Curiosity and Growth Mindset: Eager to develop new skills in areas like talent planning, organizational effectiveness, and stakeholder management
