Senior Technical Program Manager
Guidewire Software
full-time
Posted on:
Location Type: Remote
Location: Ireland
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Job Level
About the role
- Lead the end-to-end execution of highly complex, cross-functional technical programs that drive customer-critical outcomes for Guidewire
- Develop comprehensive program plans, including timelines, milestones, scope, resource allocation, and dependencies
- Partner closely with Engineering, Customer Success, and other internal teams to drive seamless execution and cross-functional collaboration
- Serve as the primary point of contact for program communications, delivering clear, concise, and timely updates on status, milestones, risks, and dependencies to senior leadership and key stakeholders
- Establish and track key performance indicators (KPIs) and metrics to monitor project health
- Collaborate with technical leads to assess and manage risks, develop mitigation plans, and adjust execution strategies as needed throughout the project lifecycle
- Facilitate key program meetings such as planning sessions, workshops, and reviews
- Own the creation and maintenance of program documentation including plans, status updates, risk registers, and lessons learned
- Maintain organizational and strategic awareness to ensure program alignment with company goals
- Contribute to the maturity and effectiveness of the Program Management Organization by evaluating and improving processes, implementing best practices, and driving operational excellence
- Stay current on industry trends, tools, and technologies to help Guidewire remain competitive and forward-thinking
- Demonstrate a growth mindset and openness to feedback, fostering a culture of continuous improvement and excellence.
Requirements
- 7-10 years of experience managing complex, cross-functional software development or cloud infrastructure programs
- Professional Program/Project Management certifications a plus
- Experience leading programs using Cloud Technologies and understands agile tools and concepts
- Excellent communication and interpersonal skills with proven negotiation skills and a strong ability to navigate executive levels of an organization
- Familiarity with Jira, Confluence, Monday, Aha, or other project tracking and reporting tools is a plus
- Bachelor's degree in Information Technology, Computer Science, or a related field is nice to have
- Master's degree is a plus
- Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive innovation, productivity, and continuous improvement.
Benefits
- Competitive salary
- Flexible working hours
- Professional development budget
- Home office setup allowance
- Global team events
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
program managementproject managementcloud technologiesagile methodologiesrisk managementKPI trackingprogram documentationdata-driven insightscontinuous improvementsoftware development
Soft Skills
communication skillsinterpersonal skillsnegotiation skillscollaborationorganizational awarenessstrategic awarenessleadershipgrowth mindsetopenness to feedbackfacilitation
Certifications
Program Management certificationProject Management certification