System Support Specialist

Guidepost Solutions

System Support Specialist supporting various systems including MS Business Central and Power BI. Requires user training and ongoing system maintenance.

Posted 5/6/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $60,000 - $68,000 per yearWebsite

About the role

Key responsibilities & impact

Establishes and maintains user accounts, roles, tasks and objects ensuring appropriate permissions are in place while maintaining system security and data integrity.
Provides day-to-day support to all users, troubleshooting problems, and providing aid in resolutions by working with system partners to resolve issues.
Supports Director with new projects, implementations, upgrades, configurations, and testing & supporting systems in a production environment.
Trains users and involved in the development of training materials.
Continually learns new systems and stays up to date on all new technologies.
Works efficiently and responds with urgency to internal stakeholders requests and completes tasks on time, with limited direction.

Requirements

What you’ll need

Bachelor’s degree or experience in System Administration with a minimum of three (3) years’ experience
Experience handling confidential and sensitive information
Experience working in any of the below: MS Dynamics 365 Business Central, Power BI or other analytic tools, Office 365, Power APP/Flows, Smartsheet
Ability to clearly communicate – verbal and written.

Benefits

Comp & perks

full benefits package

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

System Administrationtroubleshootingdata integritysystem securityuser account managementproject implementationsystem configurationtestingtraining development

Soft Skills

communicationproblem-solvingtime managementurgencyadaptability

Certifications

Bachelor's degree