Sales Operations Specialist – Southwest

GuidePoint Security

Sales Operations Specialist supporting sales operations and executing quotes for GuidePoint Security. Collaborating with vendors and internal teams to manage opportunities and sales efforts effectively.

Posted 7/30/2026full-timeRemote • Arizona, California, Nevada, New Mexico, Texas, Utah • 🇺🇸 United StatesMid-LevelSenior💰 $50,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Salesforce.com for quote generation, opportunity tracking, and order processing, while maintaining strong customer relationships and delivering effective pricing solutions. Possesses solid analytical skills for pipeline analysis and decision-making, complemented by excellent communication and multitasking abilities.

Highest-signal resume keywords

Salesforce.com ExperienceCustomer Relationship Management (CRM)Technical Sales/Support ExperienceStrong Written and Verbal Communication SkillsSolid Math Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Salesforce.comCustomer Relationship Management (CRM)Pipeline AnalysisOrder ProcessingQuote GenerationMargin CalculationDiscount CalculationPercentage Calculation

Soft Skills

Attention to DetailMultitasking AbilitiesPositive AttitudeTeam CollaborationAdaptability

Tools & Technologies

Microsoft OfficeAI-Enabled Tools

Certifications & Qualifications

High School Diploma or GEDAssociate Degree or Equivalent Preferred

Industry Keywords

Customer ServiceSales SupportIT IndustryVendor Relationships

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Use Salesforce.com to generate quotes, track opportunities and process orders.
Promptly respond to internal and external inquiries.
Suggest creative pricing and payment solutions balancing customer need and pricing policies.
Serve as a liaison between customers, vendors, and GuidePoint outside Sales Executives.
Develop and retain product and industry knowledge, vendor resources, and GuidePoint Security service offerings.
Develop and maintain relationship with GuidePoint key vendors and customers.
Attend regional forecast calls and perform pipeline analysis to ensure forecast accuracy.
Leverage resources and relationships to bring value to customers.
Serve as a liaison between GuidePoint outside Account Executives, Accounting and Contracts Departments to process and track orders.
Work with the team to analyze information and make decisions that benefit GuidePoint Security.
Demonstrate the ability to manage multiple tasks with shifting priorities and tight deadlines.
Work closely with other GuidePoint teams to better streamline processes and information as well as ensuring customer deliverables.

Requirements

What you’ll need

High School Diploma or GED required. Associate Degree or equivalent from two year college or technical school preferred.
3+ years in a customer service/sales support type role. A background in the IT industry is preferred.
Prior experience in Customer Relationship Management (CRM) software required. Experience with Salesforce.com preferred.
Intermediate level experience with Microsoft Office and Internet Navigation.
Technical sales/support and outbound calling experience preferred.
Self-motivated with excellent prioritization and multitasking abilities.
Must have outstanding attention to detail and commitment to follow-through.
Ability to work well with a team.
An unwavering positive attitude, strong drive for results, and the ability to deal with ambiguity are a must.
Solid Math skills with the ability to calculate margins/discounts, and percentages required.
Must be open to receiving constructive feedback and applying it to improve their results.
Demonstrates good judgment in analyzing information to make decisions that benefit GuidePoint Security.
Strong written and verbal communication skills.
Ability to work flexible work schedule required.
Demonstrates a willingness to learn and use AI-enabled tools

Benefits

Comp & perks

Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans (spouse/children/family) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans (spouse/children/family).
Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans
12 corporate holidays and a Flexible Time Off (FTO) program
Healthy mobile phone and home internet allowance
Eligibility for retirement plan after 2 months at open enrollment
Pet Benefit Option