Account Manager

GuidePoint Security

Account Manager assisting Account Executive at GuidePoint Security. Focus on maintaining and growing business within accounts with a strong emphasis on customer relations.

Posted 7/30/2026full-timeRemote • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Account Management and Inside Sales within the Cyber Security domain, leveraging strong communication skills and vendor relationships to drive customer engagement and sales growth. Proficient in Salesforce.com and Microsoft Office, with a commitment to detail and proactive support for renewals and upselling opportunities.

Highest-signal resume keywords

Account ManagementInside SalesCyber Security ExperienceSalesforce.com ProficiencyStrong Communication Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Account ManagementInside SalesSalesforce.comMicrosoft OfficeCyber Security Knowledge

Soft Skills

Attention to DetailMultitaskingTeam CollaborationPositive AttitudeStrong Drive for Results

Tools & Technologies

Salesforce.comMicrosoft OfficeAI-Enabled Tools

Industry Keywords

Cyber SecurityVendor ManagementCustomer EngagementSales Cycle ManagementProfessional Services

Tech Stack

Tools & technologies

Cyber SecuritySFDC

About the role

Key responsibilities & impact

Serve as the dedicated Account Manager for a specified Account Executive, helping this individual maintain and grow their specific business within their accounts.
Day to day responsibilities to include:
Respond to Customer inquiries in a timely fashion and move to resolution
Serve as a liaison between Customers, Vendors, and GuidePoint resources for this specified AE
Develop and retain Product and Industry knowledge, Vendor Resources, and GuidePoint Security Service offerings
Develop and maintain relationship with GuidePoint key Vendors and Account Executive’s Customers
Leverage Vendor resources and relationships to bring value to Customers
Improve more frequent calls and higher touch for AE’s customer base
Manage open opportunities in existing accounts with guidance from AE
Identify whitespace opportunities with customers and vendors
Represent GPS AE at customer meetings as needed
With AE guidance, close renewal, upsell and net new sales cycles
Proactive support for upcoming renewals, identifying upsell and proactive support for existing business
Collaborate on promoting marketing communication to account base with targeted follow up
Focus on driving and selling GPS Professional Services Engagements across targeted account base
Assist AE in forecast management and internal strategic reporting
If required should have ability to leverage salesforce.com to generate quotes, track open opportunities and renewal opportunities
All other duties as assigned

Requirements

What you’ll need

Proven success in Inside Sales
Cyber Security experience required
Must have outstanding attention to detail and commitment to follow-through
Ability to work well within a team
Strong ability to multitask
An unwavering positive attitude, strong drive for results, and the ability to deal with ambiguity
Strong written and verbal communication skills. Ability to communicate clearly and concisely via email, phone, and written documents
Ability to work flexible work schedule required
Requires experience in Salesforce.com and Microsoft office
Demonstrates a willingness to learn and use AI-enabled tools
Bachelor’s Degree is preferred

Benefits

Comp & perks

Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans (spouse/children/family) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans (spouse/children/family). If you choose the High Deductible / HSA plan, GPS will contribute in 4 equal quarterly installments: ($850 per EE annually / $1750 per family annually (includes spouse/children/family options)
Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans
12 corporate holidays and a Flexible Time Off (FTO) program
Healthy mobile phone and home internet allowance
Eligibility for retirement plan after 2 months at open enrollment
Pet Benefit Option