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Senior Sales Operations Administrator – Southeast
GuidePoint SecuritySenior Sales Operations Administrator assisting Account Executives and managing Salesforce opportunities for GuidePoint Security. Support sales operations with deal registrations, vendor quotes, and customer communications.
Tech Stack
Tools & technologiesSFDC
About the role
Key responsibilities & impact- Will complete deal registrations for all account executives in their assigned region.
- Utilize Salesforce.com to create and manage opportunities, track deal registrations, and maintain data integrity across customer and opportunity records.
- Generate Salesforce.com reports including pipeline analysis, sales history, product penetration, and opportunity tracking to support Account Executives and customer presentations.
- Develop and distribute ad-hoc reports and data analytics to support business decisions and regional forecast calls.
- Request quotes from vendors and distributors and generate customer quotes for approved vendor portfolios.Provide pricing analysis and support to Account Executives, including creative
- Pricing and payment solutions aligned with customer needs and company policies.
- Serve as liaison between customers, vendors, Account Executives, and internal departments including Purchasing, Accounting, and Contracts.
- Provide backup support to Sales Operations Specialists and Renewals Specialists, including renewal opportunity tracking and customer communications.
- Support new account set-up processes, contact management, and promptly respond to internal and external inquiries.
- Adhere to process changes as they are managed, reviewed and streamlined by Sales Operations Management to enhance deliverables.
- Adhere to GuidePoint Security Core Values.
Requirements
What you’ll need- High School Diploma or GED required. Associate Degree or equivalent from two year college or technical school preferred.
- 2+ years’ experience in a sales support or sales operations role required; IT industry background preferred.
- Prior experience in Customer Relationship Management (CRM) software required, with strong Salesforce.com reporting and analytics experience preferred.
- Experience creating, customizing and distributing Salesforce.com reports for internal and external stakeholders.
- Exposure to deal registration processes and vendor quote management.
- Intermediate level experience with Microsoft Office and Internet Navigation.
- Self-motivated with the ability to prioritize and multitask.
- Outstanding attention to detail and commitment to follow-through.
- Strong written and verbal communication skills.
- Ability to work flexible work schedule required.
- Up to 10% travel annually required.
Benefits
Comp & perks- Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions)
- Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans (spouse/children/family) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans (spouse/children/family). If you choose the High Deductible / HSA plan, GPS will contribute in 4 equal quarterly installments: ($850 per EE annually / $1750 per family annually (includes spouse/children/family options)
- Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans
- 12 corporate holidays and a Flexible Time Off (FTO) program
- Healthy mobile phone and home internet allowance
- Eligibility for retirement plan after 2 months at open enrollment
- Pet Benefit Option
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Salesforce.comdata analyticsreport generationpricing analysisdeal registrationcustomer quote managementMicrosoft Officedata integrityopportunity trackingcustomer relationship management
Soft Skills
self-motivatedprioritizationmultitaskingattention to detailcommitment to follow-throughwritten communicationverbal communicationflexibility
Certifications
High School DiplomaGEDAssociate Degree