
Project Manager – Heartland
GuidePoint Security
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Efficient and effective management of Professional Services projects through the full engagement lifecycle:
- Ensure regular and timely communications to all key stakeholders
- Manage project issues and risks to resolution
- Maintain and foster internal and external customer relationships, ensuring objectives and statement of work deliverables are met
- Plan and manage resources ensuring all projects meet scope and budget expectations
- Maintain the OpenAir PSA application for project data
- Manage and support internal processes for revenue recognition and customer invoicing
- Create and maintain project management methodology and process documentation
- Provide Project Management services to GuidePoint customers in a professional service capacity
- Other duties as assigned
Requirements
- Minimum of 3 years of experience in project management
- Minimum of 2 years of experience in a consulting services role or similar IT Project Management structure.
- Experience in interfacing with information security positions and stakeholders
- Experience with Agile methodology
- Bachelor’s degree in a relevant discipline or equivalent experience
- Personal drive and passion for not only personal growth but also the growth of PMO and other GuidePoint Security teams
- Advanced project management skills, with demonstrated ability to evaluate project objectives and scope, gain customer understanding, schedule resources, and manage timeline and budget to plan
- Ability to manage multiple projects and/or teams simultaneously while maintaining customer satisfaction and financial health
- Understanding of a broad range of information security terms and disciplines
- Understanding of professional services revenue recognition and invoicing
- Demonstrated successful leadership of personnel and technical projects, including the ability to lead, mentor and develop team members
- Written communication skills for use in preparing formal deliverables
- Verbal communication skills that include the ability to communicate with anyone from a technical resource to the highest level of management
- Ability to analyze and solve problems, perform complex tasks and prioritize
- Ability to build customer relationships that enhance communications to ensure project success
- Demonstrated strong skills in persuasion and negotiation
- Advanced use of all Microsoft Office Suite and Microsoft Project, with advanced ability to utilize Microsoft Excel for project reporting
- Proficient in Jira, OpenAir and Salesforce, or other Professional Services applications
- Standard industry certifications are preferred
- Advanced computer skills with Mac and Google application experience preferred
- Experience utilizing remote teleconferencing tools
- Willingness to travel up to 10%
- Evening and weekend hours may be required
- Ability to exemplify GuidePoint Security Core Values by having the following:
- Desire to “Take Ownership & Complete Our Mission by being a part of the solution, hold themselves accountable, become the expert and take the initiative to get things done
- Ability to “Wow Them” by making the customers’ experience a memorable one that keeps them coming back for more
- Passion to “Always Challenge Themselves and Have Fun Doing It” by pushing ourselves to take risks and exceed our own expectations.
- Desire to follow the “No Jerks” Core Value by treating people with respect and dignity
Benefits
- Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans (spouse/children/family) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans (spouse/children/family). If you choose the High Deductible / HSA plan, GPS will contribute in 4 equal quarterly installments: ($850 per EE annually / $1750 per family annually (includes spouse/children/family options)
- Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans
- 12 corporate holidays and a Flexible Time Off (FTO) program
- Healthy mobile phone and home internet allowance
- Eligibility for retirement plan after 2 months at open enrollment
- Pet Benefit Option
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementAgile methodologyrevenue recognitioninvoicingproject reportingproblem analysisresource schedulingbudget managementcustomer satisfactionleadership
Soft Skills
communicationpersuasionnegotiationrelationship buildingteam mentoringpersonal driveproblem solvingtime managementinitiativecustomer experience
Certifications
standard industry certifications