
Senior Sales Operations Specialist – North Central
GuidePoint Security
full-time
Posted on:
Location Type: Remote
Location: United States
Visit company websiteExplore more
Job Level
Tech Stack
About the role
- Serve as a liaison between External Business Partners, Account Executives, Accounting and Contracts Departments to process and track orders.
- Support New and Renewal Business.
- Manage Salesforce.com for accurate forecast reporting.
- Generate quotes, track opportunities and process orders, using Salesforce.com.
- Suggest creative pricing and payment solutions balancing customer need and pricing policies.
- Attend regional forecast calls and perform pipeline analysis to ensure forecast accuracy.
- Support the Sales Operations Leadership (SOL) team by fielding day to day questions from team members and providing general support for the SOS team.
- Assist Sales Directors and SOM with guiding new Account Executives through process and procedures at GPS.
- Work with SOL to maintain and improve process efficiencies to enhance deliverables.
- Develop and retain product and industry knowledge, vendor resources, and GPS Security Service offerings.
- Promptly respond to internal and external inquiries.
- Other duties as assigned.
- Adhere to GuidePoint Security Core Values.
Requirements
- High School Diploma or GED required. Associate Degree or equivalent from two year college or technical school preferred.
- 5+ years’ in a corporate sales support role preferred, with at least 1-2 years’ experience in the IT industry.
- Proven success in the Sales Operations Specialist role at GuidePoint Security
- Prior experience in Customer Relationship Management (CRM) software required. Experience with Salesforce.com preferred.
- Intermediate level experience with Microsoft Office and Internet Navigation.
- Technical sales, support, and outbound calling experience required.
- Self-motivated with the ability to prioritize and multitask.
- Outstanding attention to detail and commitment to follow-through.
- Solid Math skills with the ability to calculate margins/discounts, and percentages required.
- Demonstrates good judgment in analyzing information to make decisions that benefit GuidePoint Security.
- Strong written and verbal communication skills.
- Ability to work flexible work schedule required.
Benefits
- Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans (spouse/children/family) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans (spouse/children/family). If you choose the High Deductible / HSA plan, GPS will contribute in 4 equal quarterly installments: ($850 per EE annually / $1750 per family annually (includes spouse/children/family options)
- Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans
- 12 corporate holidays and a Flexible Time Off (FTO) program
- Healthy mobile phone and home internet allowance
- Eligibility for retirement plan after 2 months at open enrollment
- Pet Benefit Option
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Salesforce.comCRM softwareMicrosoft Officepipeline analysisforecast reportingpricing solutionsorder processingtechnical salessupportoutbound calling
Soft Skills
self-motivatedprioritizationmultitaskingattention to detailcommitment to follow-throughgood judgmentdecision makingstrong written communicationstrong verbal communicationflexibility
Certifications
High School DiplomaGEDAssociate Degree