GuidePoint Security

Senior Sales Operations Specialist – North Central

GuidePoint Security

full-time

Posted on:

Location Type: Remote

Location: United States

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Tech Stack

About the role

  • Serve as a liaison between External Business Partners, Account Executives, Accounting and Contracts Departments to process and track orders.
  • Support New and Renewal Business.
  • Manage Salesforce.com for accurate forecast reporting.
  • Generate quotes, track opportunities and process orders, using Salesforce.com.
  • Suggest creative pricing and payment solutions balancing customer need and pricing policies.
  • Attend regional forecast calls and perform pipeline analysis to ensure forecast accuracy.
  • Support the Sales Operations Leadership (SOL) team by fielding day to day questions from team members and providing general support for the SOS team.
  • Assist Sales Directors and SOM with guiding new Account Executives through process and procedures at GPS.
  • Work with SOL to maintain and improve process efficiencies to enhance deliverables.
  • Develop and retain product and industry knowledge, vendor resources, and GPS Security Service offerings.
  • Promptly respond to internal and external inquiries.
  • Other duties as assigned.
  • Adhere to GuidePoint Security Core Values.

Requirements

  • High School Diploma or GED required. Associate Degree or equivalent from two year college or technical school preferred.
  • 5+ years’ in a corporate sales support role preferred, with at least 1-2 years’ experience in the IT industry.
  • Proven success in the Sales Operations Specialist role at GuidePoint Security
  • Prior experience in Customer Relationship Management (CRM) software required. Experience with Salesforce.com preferred.
  • Intermediate level experience with Microsoft Office and Internet Navigation.
  • Technical sales, support, and outbound calling experience required.
  • Self-motivated with the ability to prioritize and multitask.
  • Outstanding attention to detail and commitment to follow-through.
  • Solid Math skills with the ability to calculate margins/discounts, and percentages required.
  • Demonstrates good judgment in analyzing information to make decisions that benefit GuidePoint Security.
  • Strong written and verbal communication skills.
  • Ability to work flexible work schedule required.
Benefits
  • Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans (spouse/children/family) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans (spouse/children/family). If you choose the High Deductible / HSA plan, GPS will contribute in 4 equal quarterly installments: ($850 per EE annually / $1750 per family annually (includes spouse/children/family options)
  • Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans
  • 12 corporate holidays and a Flexible Time Off (FTO) program
  • Healthy mobile phone and home internet allowance
  • Eligibility for retirement plan after 2 months at open enrollment
  • Pet Benefit Option
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Salesforce.comCRM softwareMicrosoft Officepipeline analysisforecast reportingpricing solutionsorder processingtechnical salessupportoutbound calling
Soft Skills
self-motivatedprioritizationmultitaskingattention to detailcommitment to follow-throughgood judgmentdecision makingstrong written communicationstrong verbal communicationflexibility
Certifications
High School DiplomaGEDAssociate Degree