Sales Operations Specialist – SLED
GuidePoint Security
full-time
Posted on:
Location Type: Remote
Location: United States
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Tech Stack
About the role
- Use SalesForce.com to generate quotes, track opportunities and process orders
- Promptly responding to internal and external inquiries
- Suggest creative pricing and payment solutions balancing customer need and pricing policies
- Serve as a liaison between Customers, Vendors, and GuidePoint outside Sales Executives
- Develop and retain Product and Industry knowledge, Vendor Resources, and GuidePoint Security Service offerings
- Develop and maintain relationship with GuidePoint key Vendors and Customers
- Attend regional forecast calls and perform pipeline analysis to ensure forecast accuracy
- Leverage resources and relationships to bring Value to Customers
- Serve as a liaison between GuidePoint outside Account Executives, Accounting and Contracts Departments to process and track orders
- Work with the team to analyze information and make decisions that benefit GuidePoint Security
- Demonstrate the ability to manage multiple tasks with shifting priorities and tight deadlines
- Work closely with other GuidePoint teams to better streamline processes and information as well as ensuring we are delivering to customers on what they need
Requirements
- High School Diploma or GED required
- Associate Degree or equivalent from two year college or technical school preferred
- Must be self motivated
- Must have outstanding attention to detail and commitment to follow-through
- Technical sales/support and outbound calling experience preferred
- Ability to work well with a team
- Prior experience in Customer Relationship Management (CRM) software required. Experience with SalesForce.com preferred
- Strong ability to multitask
- An unwavering positive attitude, strong drive for results, and the ability to deal with ambiguity are a must
- Solid Math skills with the ability to calculate margins/discounts, and percentages required
- Must be open to receiving constructive feedback and applying it to improve their results
- Demonstrates good judgment in analyzing information to make decisions that benefit GuidePoint Security
- Strong written and verbal communication skills. Ability to communicate clearly and concisely via email, phone, and written documents
- Intermediate level experience with Microsoft Office and Internet Navigation
- Ability to work flexible work schedule required
Benefits
- Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions)
- Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans (spouse/children/family) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans (spouse/children/family). If you choose the High Deductible / HSA plan, GPS will contribute in 4 equal quarterly installments: ($850 per EE annually / $1750 per family annually (includes spouse/children/family options)
- Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans
- 12 corporate holidays and a Flexible Time Off (FTO) program
- Healthy mobile phone and home internet allowance
- Eligibility for retirement plan after 2 months at open enrollment
- Pet Benefit Option
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SalesForce.comCustomer Relationship Management (CRM)pipeline analysisMath skillscalculating marginscalculating discountscalculating percentagestechnical sales/supportoutbound calling
Soft Skills
attention to detailcommitment to follow-throughteamworkmultitaskingpositive attitudedrive for resultsdealing with ambiguitygood judgmentstrong written communicationstrong verbal communication
Certifications
High School DiplomaGEDAssociate Degree