Sales Operations Specialist
FSI
ERP
Sales Operations Specialist
GuidePoint Security
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
Cyber SecuritySFDC
About the role
- Support Regional Partners and Account Executives by requesting quotes from vendors and distributors and generating quotes for customers.
- Manage Salesforce.com opportunities, track pipeline, and ensure accurate forecasting reports.
- Correspond with customers and serve as a liaison between customers, vendors, manufacturing partners, and GuidePoint outside Sales Executives.
- Support new business and renewal business in a quota bearing environment and keep pulse on assigned regional opportunities.
- Assist the Marketing team with planning and coordinating regional marketing events, vendor sponsorships, invites, and venue arrangements.
- Serve as liaison between Account Executives, Accounting and Contracts Departments to process and track orders.
- Perform pipeline analysis, attend regional forecast calls, and leverage resources to bring value to customers.
- Analyze information, manage multiple tasks with shifting priorities and tight deadlines, and streamline processes to ensure customer deliverables.
Requirements
- High School Diploma or GED required. Associate Degree or equivalent from two year college or technical school preferred.
- 3+ years in a customer service/sales support type role. A background in the IT industry is preferred.
- Prior experience in Customer Relationship Management (CRM) software required. Experience with Salesforce.com preferred.
- Intermediate level experience with Microsoft Office and Internet Navigation.
- Technical sales/support and outbound calling experience preferred.
- Self-motivated with excellent prioritization and multitasking abilities.
- Must have outstanding attention to detail and commitment to follow-through.
- Ability to work well with a team.
- An unwavering positive attitude, strong drive for results, and the ability to deal with ambiguity are a must.
- Solid Math skills with the ability to calculate margins/discounts, and percentages required.
- Must be open to receiving constructive feedback and applying it to improve their results.
- Demonstrates good judgment in analyzing information to make decisions that benefit GuidePoint Security.
- Strong written and verbal communication skills.
- Ability to work flexible work schedule required.
- Any travel/on site requirements as needed.
- Physical: Sedentary work; substantial movement of the wrists, hands, and/or fingers for a minimum of 8 hours a day; close visual acuity to view computer terminal and/or extensive reading for a minimum of 8 hours a day.
Benefits
- Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions)
- Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans (spouse/children/family) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans (spouse/children/family) and GPS will contribute in one lump sum: ($500 per EE annually / $1000 per family annually (includes spouse/children/family options))
- Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans
- 12 corporate holidays and a Flexible Time Off (FTO) program
- Healthy mobile phone and home internet allowance
- Eligibility for retirement plan after 2 months at open enrollment
- Pet Benefit Option
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Salesforce.comCustomer Relationship Management (CRM)Microsoft Officepipeline analysistechnical sales/supportoutbound callingmath skillsforecastingquote generationprocess streamlining
Soft skills
self-motivatedprioritizationmultitaskingattention to detailteamworkpositive attitudedrive for resultsdealing with ambiguitygood judgmentcommunication skills
Certifications
High School DiplomaGEDAssociate Degree
