The Sales Operations Intern is a valuable resource for Regional Partners and Account Executives, supporting sales and marketing efforts by requesting quotes from Vendors and Distributors, generating quotes for Customers, managing SalesForce.com Opportunities, and corresponding with Customers to maintain and grow the region.
Interact with Manufacturing Partners, internal business partners, and Customers in a fast-paced support atmosphere as a key contact for daily customer interaction with GuidePoint Security.
Support New Business and Renewal Business in a quota bearing environment, manage Opportunities and keep SalesForce.com updated for accurate forecasting reports.
Use SalesForce.com to generate quotes, track opportunities and process orders; promptly respond to internal and external inquiries; suggest creative pricing and payment solutions balancing customer need and pricing policies.
Serve as a liaison between Customers, Vendors, GuidePoint outside Sales Executives, Accounting and Contracts Departments to process and track orders and maintain relationships with key Vendors and Customers.
Attend regional forecast calls, perform pipeline analysis to ensure forecast accuracy, leverage resources and relationships to bring value to Customers, analyze information with the team, manage multiple tasks with shifting priorities and tight deadlines, and streamline processes across teams to deliver to customers.
Requirements
Bachelor’s Degree or equivalent required
Prior experience in Customer Relationship Management (CRM) software required. Experience with SalesForce.com preferred
Technical sales/support and outbound calling experience preferred
Solid Math skills with the ability to calculate margins/discounts, and percentages required
Must be self motivated
An unwavering positive attitude, strong drive for results, and the ability to deal with ambiguity are a must
Must be open to receiving constructive feedback and applying it to improve their results
Demonstrates good judgment in analyzing information to make decisions that benefit GuidePoint Security
Strong written and verbal communication skills. Ability to communicate clearly and concisely via email, phone, and written documents