Sales & Customer Success Intern

Guideline

Sales & Customer Success Summer Intern supporting the go-to-market team across operational, analytical, and client-facing initiatives. Gain exposure to how SaaS companies manage sales and customer relationships.

Posted 4/11/2026internshipNew York City • New York • 🇺🇸 United StatesEntry Level💰 $20 per hourWebsite

About the role

Key responsibilities & impact

Research target companies and identify relevant decision-makers across marketing, media, and procurement teams.
Build prospect lists that support outbound sales campaigns.
Assist with preparing messaging for cold email and LinkedIn prospecting.
Conduct light market research to identify companies that could benefit from Guideline's product suite.
Monitor database usage across client accounts to identify organizations approaching license limits or increased engagement.
Flag potential upsell, renewal, or expansion opportunities for the Sales and Customer Success teams.
Support account health tracking and help ensure customers are maximizing value from the platform.
Maintain the accuracy and cleanliness of the company CRM (e.g., HubSpot, Salesforce).
Remove outdated contacts, correct invalid emails, and ensure company records remain up to date.
Assist with organizing sales pipeline data, updating opportunity records, and improving CRM reporting.
Help track deal progress across the sales pipeline and ensure records remain organized.
Assist sales reps in preparing materials for meetings, demos, and follow-ups.
Assist with internal preparation for client meetings, renewals, and performance reviews.
Help coordinate internal follow-ups and ensure action items from client conversations are tracked.

Requirements

What you’ll need

Applicants must be currently enrolled at a two-or-four-year college/university, and be a rising Sophomore, Junior or Senior.

Benefits

Comp & perks

🌐 Worldwide Post a Job Affiliates ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs Account Guideline Website LinkedIn All Job Openings 201 - 500 employees Founded 2015 💸 Finance ☁️ SaaS 🤝 B2B 💰 $200M Series E - Guideline on 2021-06 Finance
SaaS
B2B Guideline is a provider of employer retirement plan services and online platform that delivers automated 401(k) plan administration, recordkeeping, and guided investment portfolios. It offers investment advisory services through Guideline Investments, an SEC-registered adviser, and integrates tightly with payroll systems (notably Gusto) to automate deductions, contributions, compliance, and reporting. The company targets employers with a self-serve SaaS portal and B2B offerings to simplify retirement benefits for small and mid-sized businesses. Sales & Customer Success Intern 🔥 27 minutes ago 🏢🏡 New York City – Hybrid 💵 $20 / hour 👨‍🎓 Internship ⚪️ Entry-level 🏆 Customer Success 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume for this job ☆ Save ☑️ Mark as applied ❌ Hide Report problem 📋 Description
Research target companies and identify relevant decision-makers across marketing, media, and procurement teams.
Build prospect lists that support outbound sales campaigns.
Assist with preparing messaging for cold email and LinkedIn prospecting.
Conduct light market research to identify companies that could benefit from Guideline's product suite.
Monitor database usage across client accounts to identify organizations approaching license limits or increased engagement.
Flag potential upsell, renewal, or expansion opportunities for the Sales and Customer Success teams.
Support account health tracking and help ensure customers are maximizing value from the platform.
Maintain the accuracy and cleanliness of the company CRM (e.g., HubSpot, Salesforce).
Remove outdated contacts, correct invalid emails, and ensure company records remain up to date.
Assist with organizing sales pipeline data, updating opportunity records, and improving CRM reporting.
Help track deal progress across the sales pipeline and ensure records remain organized.
Assist sales reps in preparing materials for meetings, demos, and follow-ups.
Assist with internal preparation for client meetings, renewals, and performance reviews.
Help coordinate internal follow-ups and ensure action items from client conversations are tracked. 🎯 Requirements
Applicants must be currently enrolled at a two-or-four-year college/university, and be a rising Sophomore, Junior or Senior. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Digital Customer Success Intern – 6 months 🕒 March 31 Aircall 501 - 1000 📡 Telecommunications ☁️ SaaS 🏢 Enterprise Website LinkedIn All Job Openings Customer Success Intern at Aircall helping clients leverage the AI-powered communications platform for growth. Managing customer relationships and ensuring satisfaction in a hybrid work environment. 🏢🏡 New York City – Hybrid 💵 $20 - $22 / hour 💰 Venture Round on 2022-02 👨‍🎓 Internship ⚪️ Entry-level 🏆 Customer Success 🚫👨‍🎓 No degree required Summer Intern, Loyalty & CRM 🕒 January 28 E.L.F. BEAUTY 201 - 500 💄 Beauty 🛒 Retail 🛍️ eCommerce Website LinkedIn All Job Openings Summer Intern supporting Beauty Squad operations at e.l.f. Beauty, focusing on gamification and community engagement. Gaining hands-on experience with loyalty programs and data-driven strategies. 🏢🏡 New York City – Hybrid 💵 $20 / hour 💰 $225.2M Post-IPO Secondary on 2017-03 👨‍🎓 Internship ⚪️ Entry-level 🏆 Customer Success View More Customer Success Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Soft Skills

communicationorganizationalresearchprospectingdata managementcustomer supportcollaborationattention to detailproblem-solvingtime management