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Tech Stack
Tools & technologiesAzureDNSFirewallsSMTPSwitchingTCP/IP
About the role
Key responsibilities & impact- Manage network support and related tasks as directed by the client’s designated lead.
- Provide services focused on network setup, documentation, support, and new site installations.
- Configure and install various network devices and services, including but not limited to: Routers, switches, and firewalls. Load balancers, VPNs, and QoS configurations.
- Perform network maintenance and system upgrades, including applying service packs, patches, hot fixes, and security configurations.
- Monitor network performance to ensure system availability and reliability.
- Conduct system resource monitoring, trending, and capacity planning.
- Adhere to established configuration and change management policies, ensuring all changes are reviewed, approved, and successfully implemented.
- Collaborate with the company’s security team to select and implement security tools, policies, and procedures.
- Provide technical support for network and system-related issues within strict SLA windows.
Requirements
What you’ll need- Expertise in networking technologies, including routers, switches, firewalls (Cisco, Meraki, Palo Alto)
- In-depth knowledge of routing, switching, and VPN technologies
- Understanding of TCP/IP, DNS, DHCP, SMTP, IMAP, POP3, and other communication protocols
- Proficiency in Windows Server management; experience with Active Directory, MFA, and related systems
- Knowledge of Azure Active Directory (Entra ID) and integration with messaging systems
- Strong familiarity with ITIL standards and maintaining PCI compliance in network environments
- Knowledge of ticketing systems with a proven ability to manage and resolve tickets promptly
- Flexibility to work various shifts, including nights, weekends, and holidays.
- Local to Dallas area and available to go onsite to customer locations as needed.
Benefits
Comp & perks- Competitive pay
- Performance-based bonuses
- 401K
- Health, dental and vision insurance coverage
- Paid holidays and paid time off
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
network setupnetwork documentationnetwork supportnetwork maintenancesystem upgradesrouting technologiesswitching technologiesVPN technologiesWindows Server managementActive Directory
Soft Skills
collaborationtechnical supportproblem-solvingflexibility
