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Change Management and Adoption Consultant
GuidehouseChange management consultant supporting Guidehouse’s healthcare EHR implementations. Preparing users, coordinating training, adoption, go-live, and sustainment activities.
Posted 8/28/2026full-timeChicago • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $89,000 - $148,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in change management and training, particularly in the context of electronic health record (EHR) implementation. Capable of building stakeholder relationships, analyzing workflows, and delivering effective communication and training to ensure successful system adoption.
Highest-signal resume keywords
Change Management ExperienceEHR Implementation SupportStakeholder Relationship ManagementTraining Development and DeliveryPROSCI Change Management Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Change ManagementWorkflow AnalysisTraining DevelopmentEHR SystemsClient Needs AssessmentDocument PreparationHealthcare Information TechnologyIT Transformation ProjectsOrganizational Change ManagementPublic Health Knowledge
Soft Skills
Excellent Communication SkillsOrganizational SkillsSelf-MotivatedTeam CollaborationProblem-Solving
Tools & Technologies
Microsoft Office ProductsOracle HealthCerner EHR
Certifications & Qualifications
PROSCI Change Management CertificationCCMP Certification
Industry Keywords
Healthcare ConsultingChange Management StrategyStakeholder EngagementClient Relationship ManagementPublic Trust Clearance
Tech Stack
Tools & technologiesOracle
About the role
Key responsibilities & impact- Support the client’s electronic health record (EHR) implementation
- Prepare end users for the new EHR through on-site support using change management and training tools
- Serve as the go-to resource for new system users
- Provide change management tools and resources
- Analyze workflows end-to-end, answer questions, solve problems, and help users succeed when the system goes live
- Establish and maintain stakeholder relationships to ensure alignment with program objectives
- Support training, change management, go-live, and sustainment activities
- Support development of work products and deliverables
- Establish relationships with primary clients and stakeholders
- Identify opportunities to improve processes
- Support business development across the Department of Veterans Affairs account team
- Support change management implementation and execute the overarching change management strategy
- Deliver change management communications about the OCM program and organizational change
- Manage coordinated change impacts across impacted organizations and personas
- Support pre-go-live training and adoption events
- Guide client conversations toward effective outcomes
- Educate business partners about the value of change management
- Engage the community of change practitioners across the organization
- Build relationships with service line staff and serve as a key point of contact before go-live
- Collaborate with clients and the team to identify improvement opportunities
- Develop slide decks and presentations
- Collaborate with stakeholders to track progress on initiatives and workstreams
Requirements
What you’ll need- Bachelor's Degree; FOUR (4) years of additional professional experience in lieu of Bachelor's
- Must be U.S. citizen and be able to obtain a Public Trust clearance
- Minimum THREE (3) years of change management or training experience
- Ability to work 12-hour shifts on site during pre- and post-go-live activities
- Experience working directly in the Oracle Health/Cerner EHR as a clinician, administrative staff, or other end user
- Knowledge of Microsoft Office Products and related applications
- Ability to identify and address client needs, participate in client discussions and meetings, communicate a broad range of firm services, and prepare concise, accurate documents
- Organized, self-motivated, and able to multitask in a fast-paced and dynamic work environment
- Ability to excel independently and as a team member in a collaborative environment
- Excellent written and verbal communication skills, including ability to present to executive leadership
- Ability to manage deadlines and recurring deliverables
- Must be willing to travel up to 75-100%
- Advanced degree in Public Health, Health Administration, Organizational Change Management or Business Administration (nice to have)
- Experience in healthcare information technology consulting or large-scale IT transformation projects (nice to have)
- Experience as a clinician (nice to have)
- PROSCI Change Management Certification (nice to have)
- CCMP Certification (nice to have)
Benefits
Comp & perks- Competitive compensation
- Flexible benefits package
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Discretionary variable incentive bonus may be available
- Parental Leave and Adoption Assistance
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Student Loan PayDown
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
- Mobility Stipend