Senior Quality Engineer

Guidehouse

CRM Tester focusing on quality assurance and testing for Microsoft Dynamics CRM solutions. Collaborating with cross-functional teams to ensure reliable system releases.

Posted 7/22/2026full-timeHyderabad • 🇮🇳 IndiaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in executing quality assurance activities for CRM releases, with a strong focus on Dynamics 365 Customer Engagement testing, including functional, regression, and user acceptance testing. Proficient in documenting defects, managing testing priorities, and collaborating with cross-functional teams to ensure quality-focused delivery.

Highest-signal resume keywords

Dynamics 365 Customer Engagement TestingFunctional TestingRegression TestingTest Case Creation and ExecutionDefect Documentation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Test Case CreationRegression TestingIntegration TestingUser Acceptance TestingData Validation TestingDefect TrackingTest Evidence CaptureAcceptance Criteria UnderstandingRelease ValidationTesting Process Management

Soft Skills

Strong Communication SkillsCollaboration SkillsDocumentation Skills

Certifications & Qualifications

Bachelor’s Degree in Computer Science, Engineering, Business, or Related Field

Industry Keywords

Quality AssuranceCRM Testing PracticesAgile MethodologiesHybrid Delivery EnvironmentQuality Engineering Best Practices

About the role

Key responsibilities & impact

Execute assigned quality assurance activities for CRM releases under the direction of the Test Lead.
Review business requirements and acceptance criteria to create and maintain assigned test cases, test data needs, and execution steps.
Perform assigned functional , regression, integration, data validation, user acceptance support , and deployment readiness testing across the delivery lifecycle.
Maintain individual accountability for assigned test execution, status updates, defect documentation, retesting, and evidence capture.
Contribute to reusable regression coverage for critical CRM workflows and high-risk release scenarios.
Partner with the Test Lead, product owners, business analysts, developers, architects, and stakeholders to clarify requirements, raise quality risks, and support quality-focused delivery.
Document defects clearly, support triage discussions, validate fixes, and track assigned defects through closure.
Provide accurate test status, defect updates, execution progress, and risk input to support release readiness reporting.
Participate in sprint ceremonies, release planning, retrospectives, and quality reviews to improve delivery practices.
Stay current with CRM testing practices, release validation approaches, and quality engineering best practices.

Requirements

What you’ll need

Bachelor’s degree (or US equivalent) in Computer Science, Engineering, Business, or a related field
Four + years of experience in testing with minimum TWO (2) years of hands-on experience testing Dynamics 365 Customer Engagement (Sales and Customer Insights Journeys) solutions.
Experience with functional, regression, integration, system, smoke, data validation, exploratory, and user acceptance testing methods.
Experience creating, executing, and maintaining test cases, test scripts, test data, defects, and supporting test evidence.
Ability to understand assigned test coverage, acceptance criteria, traceability needs , regression scenarios , and release validation expectations .
Ability to reproduce issues, isolate defects, validate fixes, and assess regression impact in partnership with development teams.
Strong communication , collaboration, and documentation skills .
Ability to manage assigned testing priorities, communicate progress and risks , and follow established testing processes in a hybrid delivery environment.

Benefits

Comp & perks

Competitive compensation
Comprehensive benefits package
In-house physician consultations
Nutritious food options at the workplace
Confidential counseling through Employee Assistance Program
Wellness focused offerings