Guidehouse

Functional Analyst, State and Local

Guidehouse

full-time

Posted on:

Location Type: Office

Location: Columbia • South Carolina • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Support consulting engagements focused on court modernization and judicial operations
  • Conduct stakeholder interviews and discovery sessions with court staff, administrators, and IT teams
  • Document current-state processes and develop future-state workflows aligned with client goals
  • Translate business needs into functional and technical requirements for system implementations
  • Assist in the design and configuration of case management and justice technology platforms
  • Collaborate with project managers, developers, and testers to ensure solution alignment
  • Participate in user acceptance testing (UAT), training, and change management activities
  • Contribute to project documentation including business requirements, process maps, and training materials
  • Maintain strong relationships with client stakeholders and internal teams
  • Travel to client sites and Guidehouse offices as required (up to 50%)

Requirements

  • 5+ years of experience working directly with court systems (e.g., state courts, circuit courts, administrative offices of the courts)
  • Experience gathering and documenting functional requirements for technology projects
  • Strong understanding of judicial operations, workflows, and terminology
  • Bachelor’s degree from an accredited institution
  • Proficiency in Microsoft Word, PowerPoint, Excel, and process mapping tools
  • Excellent written and verbal communication skills
  • Strong analytical and problem-solving capabilities
  • Ability to travel to client sites and Guidehouse offices, primarily within the Columbia, SC market
  • Must reside within 50 miles of Columbia, SC
  • Experience supporting case management system implementations or justice technology upgrades (nice to have)
  • Familiarity with South Carolina court structures and processes (nice to have)
  • Master’s degree (MPP, MPA, MBA, or equivalent) (nice to have)
  • Experience with business process redesign, stakeholder engagement, and change management (nice to have)
  • Exposure to Agile or Waterfall project methodologies (nice to have)
  • Experience with tools such as JIRA, Visio, or similar platforms (nice to have)
Benefits
  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Position may be eligible for a discretionary variable incentive bonus
  • Parental Leave and Adoption Assistance
  • 401(k) Retirement Plan
  • Basic Life & Supplemental Life
  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Student Loan PayDown
  • Tuition Reimbursement, Personal Development & Learning Opportunities
  • Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach
  • Emergency Back-Up Childcare Program
  • Mobility Stipend

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
court systemsfunctional requirementsjudicial operationscase management system implementationsbusiness process redesignstakeholder engagementchange managementAgile methodologyWaterfall methodologyprocess mapping
Soft skills
written communicationverbal communicationanalytical skillsproblem-solvingrelationship management
Certifications
Bachelor's degreeMaster's degree (MPP, MPA, MBA)