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Associate Director – Clinical Operations, Healthcare
GuidehouseAssociate Director leading clinical and operational improvement programs within Guidehouse Healthcare Payer and Provider practice. Aiming to optimize hospital performance through strategic consulting.
About the role
Key responsibilities & impact- Deliver high-quality consulting services for clients within the Guidehouse Healthcare Payer and Provider Practice.
- Provide healthcare industry expertise and management consulting support across client engagements.
- Build and maintain account relationships with key client decision-makers.
- Identify priority issues and develop practical, client-specific solutions.
- Provide delivery assurance across engagements, ensuring quality, consistency, and stakeholder alignment.
- Coach and mentor team members on client assignments and within account teams.
- Demonstrate visible leadership within the account and the broader practice.
- Lead consulting projects to deliver contract outcomes, project plans, and executive expectations by influencing key decision-makers and stakeholders.
Requirements
What you’ll need- Bachelor’s degree required; nursing or other clinical degree from an accredited institution preferred.
- 7+ years of experience in hospital operations (e.g., clinical operations, performance improvement, labor and non-labor optimization, physician operations, or provider-focused financial operations).
- Deep knowledge of hospital and health system operations.
- Ability to benchmark and analyze data to redesign operational processes, improve efficiency, and establish standard work.
- Ability to conduct research, interpret analytics, and develop actionable recommendations; working proficiency in Microsoft Office required.
- Consulting experience delivering complex, multi-site operational change and clinical improvement programs on aggressive timelines.
- Strong client leadership and business development skills, including identifying opportunities and selling add-on work.
- Willingness to travel extensively (up to 75%).
Benefits
Comp & perks- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Position may be eligible for a discretionary variable incentive bonus
- Parental Leave and Adoption Assistance
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Student Loan PayDown
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
- Mobility Stipend
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
hospital operationsclinical operationsperformance improvementlabor optimizationnon-labor optimizationphysician operationsprovider-focused financial operationsdata analysisoperational process redesignMicrosoft Office
Soft Skills
client leadershipbusiness developmentcoachingmentoringrelationship buildingstakeholder alignmentinfluencingproblem-solvingcommunicationteam collaboration
Certifications
Bachelor's degreeclinical degree