Guidehouse

Quality Assurance Analyst

Guidehouse

full-time

Posted on:

Location Type: Remote

Location: Virginia • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $113,000 - $188,000 per year

About the role

  • Play a key role in implementation of key federal health programs
  • Develop quality assurance plans to monitor performance of several contracts
  • Implement quality assurance plans, including conducting audits on call centers, policy operations, and other large projects
  • Advise clients and internal stakeholders on performance improvement opportunities and help develop remediation plans
  • Develop innovative new capabilities to meet business requirements utilizing industry best practices
  • Contribute to business development opportunities including proposals, white papers, prototypes, and capture activities

Requirements

  • Bachelor's Degree
  • Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"
  • Minimum 3 (THREE) years of professional work experience
  • Experience conducting call audits, analyzing customer feedback, and supporting continuous improvement.
  • Preference will be given to candidate's located within the DC Metropolitan area.
Benefits
  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Position may be eligible for a discretionary variable incentive bonus
  • Parental Leave and Adoption Assistance
  • 401(k) Retirement Plan
  • Basic Life & Supplemental Life
  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Student Loan PayDown
  • Tuition Reimbursement, Personal Development & Learning Opportunities
  • Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach
  • Emergency Back-Up Childcare Program
  • Mobility Stipend
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
quality assuranceperformance monitoringauditingdata analysiscontinuous improvementbusiness developmentproposal writingwhite papersprototype developmentremediation planning
Soft Skills
advisingstakeholder engagementcommunicationinnovationcollaborationproblem-solvingorganizational skillsclient relationsperformance improvementproject management
Certifications
Bachelor's DegreeFederal or DoD Public Trust