Lead Business Analyst – Salesforce
Guidehouse
full-time
Posted on:
Location Type: Remote
Location: Massachusetts • United States
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Salary
💰 $130,000 - $216,000 per year
Job Level
About the role
- Engage customer stakeholders to understand desired business outcomes and define success criteria
- Articulate to customer stakeholders the value of recommended solutions and approach
- Lead Discovery and requirements refinement sessions to uncover customers’ business, functional, and technological requirements
- Synthesize requirements to create clear and comprehensive user stories and solution design documentation
- Perform fit-gap analysis between Salesforce functionality and client requirements
- Develop innovative Salesforce solutions, involving declarative configuration of Salesforce, creation and refinement of complex data models, external integration, business process automation, and other custom functionality
- Develop innovative industry accelerators and contribute to thought leadership white paper development
- Draft custom development specifications and manage the delivery and testing of the functionality by Development Resources
- Iterate Salesforce solutions through an adaptive-agile cycle with the customer Product Owner
- Develop a training curriculum and deliver training sessions to the solution’s end users
- Work with the Guidehouse Project Manager to manage a project to scope, budget, and timeline expectations
Requirements
- BA/BS degree
- A Minimum of SEVEN(7) years of work experience
- A minimum of THREE (3) years of experience administering or consulting with Salesforce
- US Citizenship is contractually required for this role
- Minimum of ONE (1) Current Salesforce Certifications (Admin, App Builder & Sales/Service/Community Clouds)
- Hands-on experience with declarative automation features of Salesforce, including Salesforce Lightning Flow Builder.
- Experience building applications with the low-code features of Salesforce Lightning Experience
- Experience with dynamic forms, advanced formulas, and validation rules
- Experience with business process definition, process mapping, and reengineering
- Experience writing Epics and user stories to capture Salesforce requirements
- Experience with data migrations to and from Salesforce
- Understanding of the key levers for B2B, B2C, hybrid business models
- Excellent written and oral communication skills
- Great teamwork and collaboration skills
- Experience with Agile or Hybrid-Agile methodology
Benefits
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Position may be eligible for a discretionary variable incentive bonus
- Parental Leave and Adoption Assistance
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Student Loan PayDown
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
- Mobility Stipend
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SalesforceSalesforce Lightning Flow Builderdeclarative automationdata modelsbusiness process automationdynamic formsadvanced formulasvalidation rulesdata migrationsAgile methodology
Soft Skills
communication skillsteamworkcollaborationleadershiporganizational skillsproblem-solvingadaptabilitycustomer engagementrequirements refinementtraining delivery
Certifications
Salesforce AdminSalesforce App BuilderSalesforce Sales CloudSalesforce Service CloudSalesforce Community Cloud