Solutions Engineer

• As part of our Workday Practice, you’ll be a member of an energized team of advisory professionals who deliver more than just technology
• From initial assessments to entire transformations, you’ll deliver Workday Human Capital Management (HCM) solutions equipping organizations with the information they need to make better business decisions.
• Be a hands-on Lead to the HCM Workstream consultants, on assigned projects, helping to streamline client process
• Participate in and Lead (when necessary) Design Sessions, configure creative solutions, and mentor other consultants
• Responsibilities include documentation, advanced configuration, SOW review and adherence, go-live support, and post-production (hypercare) support
• An escalation point both internally and to customers
• Assist in the sales process, such as responding to RFPs, acting as a subject matter expert on requirement responses, attending sales orals
• Directly manage (as their people manager) consultants within our Workday Practice
• Participate in an innovative, teaming culture for the HCM team to enable constant innovation
• Strong ability to team with leadership, consultant and customer to communicate challenges and improvements to project processes
• Demonstrate consultative and leader skills
• Have a passion for high customer satisfaction levels.

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