Director – Clinical Operations, Commercial Payer Provider Healthcare
Guidehouse
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $235,000 - $395,000 per year
Job Level
Lead
About the role
- This position includes responsibilities in leveraging and delivering high quality consulting services to clients for the Guidehouse Healthcare Payer and Provider Practice.
- Deliver industry expertise and management consulting services in support of client engagements in the Health Segment.
- Establish account management relationships with key client decision makers.
- Identify key industry issues and develop solutions specific to client needs.
- Provide delivery assurance support for engagements with targeted clients.
- Mentor staff on assignments within the account delivering services.
- Provide visible leadership within the account and the practice.
- Lead consulting projects in support of contract deliverables, project plans, and executive expectations through strong impact and influence on key client decision makers and client influencers.
Requirements
- Undergraduate degree required; Nursing or clinical degree from an accredited college preferred.
- 10+ years of experience in hospital operations including clinical operations, performance improvement, labor and non-labor optimization, physician operations, or financial operations focused on a provider setting.
- This includes experience in patient flow, bed management, inpatient nursing, bed transfer, command center operations, and strong understanding of patient throughput.
- Demonstrate a deep knowledge of hospital and health system operations.
- Ability to benchmark data and leverage data to assist clients in redesigning operational processes to drive efficiency, including creation of standard work processes.
- Ability to conduct relevant research, interpret analytics, and draw conclusions / make relevant recommendations based on analyses performed - including a basic proficiency in Microsoft Office applications.
- Prior experience delivering programs in a consulting environment; driving complex, multi-faceted, multi-site application/operational change and clinical improvement programs on aggressive timelines.
- Strong client leadership skills and ability to sell add-on work and recognize business development opportunities in challenging situations.
- Open to extensive work-related travel more than 75% of the time.
Benefits
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Position may be eligible for a discretionary variable incentive bonus
- Parental Leave and Adoption Assistance
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Student Loan PayDown
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
- Mobility Stipend
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
hospital operationsclinical operationsperformance improvementlabor optimizationnon-labor optimizationphysician operationsfinancial operationspatient flowbed managementdata benchmarking
Soft skills
leadershipclient managementmentoringconsultingcommunicationinfluenceproblem-solvinganalytical thinkingbusiness developmentrelationship building
Certifications
undergraduate degreeclinical degree