Supervisor, Clinical Compliance, RN

Guide Healthcare

Remote Medical Assistant Supervisor managing clinical compliance operations for Guidehealth. Ensuring high-touch patient engagement and addressing social determinants of health in a fast-paced environment.

Posted 7/16/2026full-timeRemote • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $85,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in clinical compliance oversight, staff training, and performance monitoring, with a strong focus on adherence to utilization management and population health management plans. Proficient in fostering professional growth and ensuring compliance with healthcare regulations and standards.

Highest-signal resume keywords

Certified Medical Assistant (CMA/RMA)Clinical Compliance OversightUtilization Management (UM) Plan DevelopmentElectronic Health Records (EHRs)Leadership in Remote Settings

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical Compliance AuditingPatient OutreachCare CoordinationData TrackingAuditing Guidelines Development

Soft Skills

Emotional Intelligence (EQ)Communication SkillsCoaching SkillsConflict ResolutionCritical Thinking

Tools & Technologies

Telehealth PlatformsData Tracking Tools

Certifications & Qualifications

Certified Medical Assistant (CMA)Registered Medical Assistant (RMA)

Industry Keywords

Social Determinants of Health (SDOH)Healthcare AccessCompliance Audit RequirementsPerformance MonitoringHealthcare Regulations

About the role

Key responsibilities & impact

Supervising and directing the day-to-day operations of the clinical compliance auditors and specialists.
Serving as the clinical services liaison to senior management and other company leaders and assisting in developing coordinated and efficient companywide team processes.
Assisting with coordinating orientation, training, continuing education, and ongoing performance monitoring for clinical compliance auditors and other departments as required.
Working with Leadership to promote staff members’ continued professional growth and education.
In conjunction with the Compliance Manager, UM Manager, and PHM Manager, overseeing and assisting with developing and managing the agenda and meeting minutes for the monthly utilization management data reported to the Independent Physician Association (IPA) UM Committee.
Assisting with facilitating UM and PHM Plan development and adherence.
Identifying UM and PHM Plan requirements and assisting in creating auditing guidelines to ensure clinical staff continue to meet minimum requirements, including quarterly, semiannual, and annual submission requirements set forth in the UM and PHM Plans.
Serving as a secondary reviewer to ensure adherence to the denial process and all denial compliance audit requirements, reviewing documentation, and ensuring all documentation is submitted in a timely manner.
Supporting the maintenance of confidentiality related to all computer programs, medical records, and other data.
Providing critical-thinking skills, decisive judgment, and the ability to work with minimal supervision.
Ensuring meeting minutes are completed, signed, and uploaded in accordance with UM and PHM Plan requirements.
Assisting with all internal and external audit reviews and submissions.
Completing monthly check-ins with clinical compliance auditors and specialists.

Requirements

What you’ll need

Certified/Registered Medical Assistant (CMA/RMA) or equivalent clinical background.
3+ years of experience as a Medical Assistant, including patient outreach or care coordination.
1+ years of experience in a supervisory or leadership role, preferably in a remote setting.
Strong understanding of SDOH and barriers to healthcare access.
High emotional intelligence (EQ) with excellent communication, coaching, and conflict-resolution skills.
Ability to thrive in a fast-paced, high-touch environment with shifting priorities.
Proficiency in electronic health records (EHRs), telehealth platforms, and data tracking tools.

Benefits

Comp & perks

Work from Home: Guidehealth is a fully remote company, providing you the flexibility to spend less time commuting and more time focusing on your professional goals and personal needs.
Keep Health a Priority: We offer comprehensive Medical, Dental, and Vision plans to keep you covered.
Plan for the Future: Our 401(k) plan includes a 3% employer match to your 6% contribution.
Have Peace of Mind: We provide Life and Disability insurance for those "just in case" moments.
Feel Supported When You Need It Most: Our Employee Assistance Program (EAP) is here to help you through tough times.
Take Time for Yourself: We offer paid time off plans helping you achieve work-life balance and meet your personal goals.
Support Your New Family: Guidehealth offers paid parental leave to give you the time you need.
Learn and Grow: Your professional growth is important to us. Guidehealth offers various resources dedicated to your learning and development to advance your career with us.