
Senior Delivery Manager
Gugu Robotics
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
About the role
- Lead high-performing, distributed delivery teams across backend, mobile, web, data, and AI disciplines, fostering accountability, collaboration, and delivery excellence.
- Act as the operational bridge between onshore stakeholders and offshore development teams, ensuring clarity, alignment, and cohesive execution.
- Partner closely with client-side project managers and technical leads, operating as a trusted extension of the client team.
- Provide mentorship and delivery leadership across technologies including iOS (Swift), Android (Kotlin), React, Node.js, .NET, Python, and cloud-native services.
- Encourage cross-disciplinary collaboration and continuous learning across evolving technical stacks.
- Own end-to-end delivery of complex, multi-phase programs, ensuring scope, budget, timelines, quality, and operational readiness are consistently met.
- Lead delivery for systems involving:
- AI-powered automation (e.g., voice AI, workflow automation)
- Event-driven architectures
- Mobile and web portals
- Enterprise data integrations (e.g., SAP)
- Manage phased releases, production readiness, and transition into operations and maintenance (O&M) models.
- Define, track, and report delivery KPIs, leveraging data-driven insights to guide decision-making and continuous improvement.
- Apply proactive risk management, especially in environments with compliance, security, and operational reliability requirements.
- Serve as the primary delivery contact for clients, building trusted, long-term relationships through transparency, consistency, and strategic insight.
- Navigate complex stakeholder landscapes, including unionized workforces and operational teams that may be skeptical of automation.
Requirements
- 12+ years in software delivery, technical program management, or engineering leadership.
- 5+ years managing distributed teams across onshore and offshore locations (Eastern Europe experience preferred).
- Proven success delivering complex, regulated, multi-platform systems in agile environments.
- Strong understanding of:
- Cloud-native architectures (AWS preferred)
- AI-enabled workflows and automation
- Enterprise integrations and data systems
- Hands-on familiarity with delivery tooling including Jira, GitHub, Azure DevOps, CI/CD pipelines, and cloud observability tools.
- Exceptional client-facing communication skills with experience working in high-stakes, compliance-oriented environments.
- Ability to operate consultatively thinking beyond immediate deliverables to long-term client outcomes.
- PMP, Scrum Master, SAFe, or equivalent certifications are strongly preferred.
Benefits
- Monthly travel to client sites in the U.S. to support relationship building, delivery alignment, and strategic planning.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
iOSSwiftAndroidKotlinReactNode.js.NETPythoncloud-native architecturesAI-enabled workflows
Soft Skills
mentorshipdelivery leadershipcollaborationcommunicationrisk managementrelationship buildingstrategic insightconsultative thinkingaccountabilitytransparency
Certifications
PMPScrum MasterSAFe