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Application Trainer Automotive Full-time, m/f/d
Gudat Solutions GmbHAnwendungs-Trainer:in für Softwarelösungen in der Automobilbranche mit Fokus auf Digitalisierung. Planung und Implementierung der Software sowie Schulung der Mitarbeitenden vor Ort und online.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in project management and customer relationship management, with a strong focus on training and user support in the automotive sector. Capable of analyzing user feedback to enhance product development and customer satisfaction.
Highest-signal resume keywords
Project ManagementCustomer Relationship ManagementTraining DevelopmentUser Feedback AnalysisCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementCustomer Relationship ManagementData AnalysisTraining DevelopmentUser Support
Soft Skills
Strong Communication SkillsOrganizational SkillsSolution-Oriented Approach
Tools & Technologies
Zoho CRMMS OfficeOnline Meeting Tools
Industry Keywords
Automotive SectorDigitalizationCustomer SatisfactionOnboardingWebinars
About the role
Key responsibilities & impact- Do you want to help shape digitalization in car dealerships and act as the bridge between people and technology?
- You are both a strategist and an implementer, a trainer and the first point of contact – in short: the interface between our customers, the product and our team.
- Plan, coordinate and implement our software in close collaboration with customers and internal teams
- Set up new customer centers and maintain relevant data in the CRM (Zoho)
- Deliver webinars, on-site training sessions and support the onboarding of new employees at car dealerships
- Evaluate satisfaction surveys and systematically analyze user feedback, passing insights on to product development
- Handover to support and follow-up including satisfaction checks and optimizations
Requirements
What you’ll need- Professional experience as a service assistant / service advisor or a degree with a commercial/organizational focus (e.g. project management, business administration)
- Experience in rollout or project management, ideally from the automotive or software sector
- Strong communication skills and enjoyment of working with customers
- Organized, with a structured and solution-oriented approach to work
- Willingness to travel frequently for on-site appointments
- Confident use of tools such as CRM systems (e.g. Zoho), MS Office and common online meeting tools
- Plus: experience creating training materials or instructional videos
Benefits
Comp & perks- A dynamic team with start-up spirit and an established product
- A key role in exciting digitalization projects for the automotive industry
- Considerable autonomy and responsibility in rollout management within a supportive team that celebrates successes
- Personal development through training and exposure to new technologies
- Flexible working hours, opportunities for remote work and attractive benefits
- We place GREAT VALUE on appreciating our employees: whether a Christmas party or a summer event – we celebrate our successes and learn from our experiences together