Claims Consultant

Guardian Life

LTD Claims Consultant improving disability claims accuracy and service for Guardian, a mutual insurance and financial-products company. Providing technical support, complex-claims expertise, and process improvements for claim teams.

Posted 8/10/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $58,620 - $96,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive knowledge of Group Long Term Disability products and claims procedures, with strong analytical and problem-solving skills to drive improvements in claim management accuracy and service delivery. Proven ability to mentor and coach staff while collaborating across teams to enhance efficiency and best practices.

Highest-signal resume keywords

Group Long Term Disability KnowledgeClaims Management ExperienceAnalytical SkillsMentoring and CoachingMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims HandlingProblem SolvingRisk ManagementClaim Authorization ReviewsPerformance ImprovementAutomation ImplementationData AnalysisTraining DevelopmentTime ManagementService Delivery

Soft Skills

Verbal CommunicationWritten CommunicationOrganizational SkillsTeam CollaborationSelf-Motivation

Tools & Technologies

Microsoft OfficeDatabasesImaging Systems

Industry Keywords

Disability Claims ManagementClaim AdjudicationFinancial Aspects of ClaimsMedical Aspects of ClaimsOccupational Aspects of Claims

About the role

Key responsibilities & impact

Execute day-to-day activities to drive key metric results, claim management accuracy, and service delivery
Identify root causes, solve problems, and develop solutions to improve performance and innovation
Provide technical support to claim teams, including claim authorization reviews
Serve as subject matter expert on complex claims issues
Drive improvements in initial claim decisions, Claim Management Accuracy, and CID turnaround times
Leverage automation and alternate sourcing options to handle additional tasks
Collaborate across all lines of business to promote best practices and improve efficiency
Support timely and effective delivery of workstream initiatives
Report to the Technical Manager, Claims

Requirements

What you’ll need

Excellent verbal and written communication skills
Strong analytical, organizational, time management, and problem-solving skills
Ability to prioritize and manage multiple tasks in a fast-paced environment
Proven training skills on an individual and team basis
Ability to mentor and coach staff and peers to ensure proper claim adjudication and contribute to staff development
Ability to work independently and within a team
Demonstrated ability to identify and manage risk
Self-motivated
Extensive knowledge of Group Long Term Disability products, administration, and claims procedures
Strong knowledge of PC applications, including Microsoft Office, databases, and imaging systems
Superior working knowledge of the financial, medical, occupational, and investigative aspects of disability claims management
Excellent PC skills with knowledge of MS Word, Excel, and PowerPoint
3+ years of LTD claims handling experience, prior DI experience, or equivalent experience required
Minimum 1 year of experience providing feedback to front-line staff and front-line supervisors
Legally authorized to work in the United States without current or future employer sponsorship

Benefits

Comp & perks

Skill-building opportunities
Leadership development opportunities
Philanthropic opportunities
Contemporary, supportive, flexible, and inclusive benefits and resources
Benefits for full-time eligible employees
Reasonable accommodations for qualified applicants and employees