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Guardian Life

HCM Platform Specialist, Benefits Technology

Guardian Life

HCM Platform Specialist focusing on customer integrations with Guardian’s API ecosystem in HR technology. Collaborating with sales and clients to ensure operational success across HCM platforms.

Posted 7/6/2026full-timeBoston • Massachusetts, New Jersey, New York, Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $82,770 - $118,000 per yearWebsite

About the role

Key responsibilities & impact
  • Partner with Sales and Solution teams to consult with large, complex customers during pre-sales.
  • Guide customers through the setup of integrations with Guardian.
  • Troubleshoot and resolve integration challenges across both customer HCM environments and Guardian systems.
  • Ensure a consistent, repeatable onboarding experience to reduce friction and accelerate time-to-value.
  • Leverage frontline experience to provide actionable feedback to Product and API teams.

Requirements

What you’ll need
  • Bachelor’s degree or equivalent work experience
  • 5–7+ years of experience in HCM platforms, HR technology, or benefits administration systems
  • Experience with Workday, UKG (Pro, Ready, or Workforce Management), or similar HCM systems
  • Strong expertise in benefits configuration, including plan design, eligibility rules, and life event setup
  • Experience supporting carrier integrations and API-driven connectivity
  • Strong customer-facing skills with the ability to provide consultative guidance
  • Proven analytical and troubleshooting skills
  • Familiarity with integration concepts, including APIs, EDI, and file-based data exchanges
  • Ability to work effectively across cross-functional teams

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Benefits ConfigurationPlan DesignEligibility RulesLife Event SetupCarrier IntegrationsAPI IntegrationEDIFile-Based Data ExchangesHCM SystemsHR Technology
Soft Skills
Customer-Facing SkillsConsultative GuidanceCross-Functional Collaboration
Certifications
Bachelor’s Degree