Long Term Disability Claims Case Manager

Guardian Life

LTD Claims Case Manager responsible for making decisions on disability claims while providing superior customer service. Collaborate with teams to aid claimants with return to work efforts.

Posted 6/23/2026full-timeRemote • New Jersey, Pennsylvania, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $41,880 - $62,820 per yearWebsite

About the role

Key responsibilities & impact

Responsible for making accurate decisions on assigned claims through proactive case management
Consult with other team members and the Professional Resource Team to assist claimants with return to work efforts
Utilize problem solving, analytical, written and verbal communication skills to deliver timely and appropriate disability claim decisions
Partner with coworkers to broaden and enhance their knowledge of complex claim handling
Administer claims within a variety of group sizes from small to large market
Determine integrated income to ensure appropriate financial risk and accurate payments are made
Ensure all plan provisions are met through the duration of the claim
Consult with legal, investigative resources, and financial specialists

Requirements

What you’ll need

Four-year college degree preferred or equivalent work/education experience
Regulatory and Compliance experience a plus
Excellent written and verbal communication skills
Ability to exercise independent & sound judgment in decision making
Ability to analyze evidence for discrepancies
Ability to conduct research using multiple techniques
Excellent time management & organizational skills
Self-motivated & able to work independently
Ability to work collaboratively with multiple professional disciplines and with diverse populations
Basic computer skills & knowledge, including Microsoft office
Understanding of medical terminology and medical conditions helpful

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Flexible working hours
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

case managementdisability claim decisionsfinancial risk assessmentevidence analysisresearch techniquesmedical terminology

Soft Skills

problem solvinganalytical skillswritten communicationverbal communicationindependent judgmenttime managementorganizational skillsself-motivationcollaboration

Certifications

four-year college degree