Client Manager Associate

Guardian Life

Client Manager Associate responsible for managing client relationships for insurance products. Ensuring persistency and growth of business by collaborating with internal partners and Sales Representatives.

Posted 6/19/2026full-timeChicago • Illinois • 🇺🇸 United StatesJuniorMid-Level💰 $50,130 - $82,365 per yearWebsite

About the role

Key responsibilities & impact

Manage a client book of business in the 2-99 life space.
Responsible for persistency, growth, and profitability of the book through relationship development.
Work with internal partners including Underwriting, Sales Support, Service, and Claims.
Collaborate with Sales Representatives to add lines of coverage to existing business.
Proactively evaluate existing book of business for opportunities and handle renewal requests.

Requirements

What you’ll need

BA or BS Degree is preferred. Will consider work experience equivalent.
3 to 5 years of insurance industry experience, preferably in a sales environment.
Strong customer service acumen, strong consulting/negotiation skills.
Deep ancillary product knowledge (dental, vision, life, accident, disability, statutory, supplemental health, voluntary benefits, and leave management).
Computer proficiency in Outlook, Skype, Excel, Word, PowerPoint, Salesforce, GCRS, Siebel, CPS, Phoenix, Business Objects, etc.
Ability to achieve required industry licensing within 90 days and maintain it through Continuing Education requirements.

Benefits

Comp & perks

Variable compensation for persistency and renewal target bonus and cross-sell/add-issue bonus, according to the current year Group Sales Incentive Compensation Plan for Client Manager Associates.
Opportunities for skill-building and leadership development.
Philanthropic opportunities.
Flexibility to achieve professional and personal goals.
Supportive and inclusive work environment.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

insurance industry experienceancillary product knowledgecustomer service acumenconsulting skillsnegotiation skills

Soft Skills

relationship developmentcollaborationproactive evaluation

Certifications

industry licensing