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Client Manager, Premier Market
Guardian LifeClient Manager responsible for enhancing client experiences and managing accounts for Premier brokers in the insurance sector. Building relationships, achieving growth, and maintaining client satisfaction.
Tech Stack
Tools & technologiesTableau
About the role
Key responsibilities & impact- Assume overall responsibility for managing planholder/client accounts for Premier brokers (2-999 lives)
- Build strong relationships with clients and brokers/consultants through in-market presence
- Work closely with the respective sales representative to gain their buy-in for the account management strategy
- Achieve yearly financial growth & persistency goals
Requirements
What you’ll need- BA or BS degree preferred or equivalent work experience
- Minimum of 3 years of group insurance experience servicing accounts and/or account management
- Strong customer service acumen
- Ability to analyze data to influence and execute on renewal decisions
- Proficiency in Microsoft Office suite: PowerPoint, Word, Outlook, Teams; Concur; Tableau, Salesforce
- Must achieve required industry licensing within 90 days of date of hire
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Flexible working hours
- Professional development opportunities
- Paid time off
- Remote work options
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
group insurance experienceaccount managementdata analysis
Soft Skills
customer service acumenrelationship building
Certifications
industry licensing