Head of AI Enablement – Best Practices

Guardian Life

Head of AI Enablement leading the adoption of AI productivity tools across Financial Protection & Retirement Solutions. Collaborating with cross-functional teams to democratize and integrate AI into workflows.

Posted 4/15/2026full-timeNew York City • New York • 🇺🇸 United StatesLead💰 $152,290 - $250,195 per yearWebsite

About the role

Key responsibilities & impact

Drive broad adoption of AI productivity tools across FPRS by defining practical guidance, standard usage patterns, and guardrails
Develop and maintain AI playbooks, reusable prompt libraries, and workflow examples
Partner with Product, Operations, Underwriting, and Service teams to identify, document, and scale repeatable AI use‑case patterns
Collaborate with HR and Learning partners to support role‑based AI literacy and adoption
Support and help evolve the FPRS AI Champion network by providing guidance, prompt libraries, and feedback loops
Analyze usage patterns, adoption trends, and qualitative feedback to identify friction points
Define handoff and sustainability standards
Communicate clearly with stakeholders across FPRS to share guidance, adoption insights, and enablement updates

Requirements

What you’ll need

Bachelor’s degree or equivalent experience
8+ years of experience in roles related to business transformation, technology enablement, digital productivity, or operational improvement
Demonstrated experience supporting adoption of tools or ways of working across complex organizations
Experience creating playbooks, standards, training assets, or communities of practice that scale capability beyond individual contributors
Strong proficiency with Microsoft 365 tools (PowerPoint, Excel, Word); familiarity with Copilot and GenAI tools strongly preferred

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

AI productivity toolsplaybooksprompt librariesworkflow examplesadoption analysisstandards definitiontraining assetscommunity of practiceMicrosoft 365GenAI tools

Soft Skills

communicationcollaborationguidancefeedbackstakeholder engagementorganizational improvementrole-based literacyproblem-solvinganalytical thinkingadaptability

Certifications

Bachelor's degree