Senior Product Owner – Self-Service Strategy
Guardian Life
full-time
Posted on:
Location Type: Hybrid
Location: Boston • Connecticut, Massachusetts, New Jersey, New York • 🇺🇸 United States
Visit company websiteSalary
💰 $118,980 - $195,465 per year
Job Level
Senior
About the role
- Translate the product vision and strategy for Guardian’s online self-service portal and/ or mobile app into actionable team backlogs, including user stories with clear acceptance criteria and tasks.
- Work closely with the Product Manager to prioritize and implement process improvements.
- Collaborate closely with other Product Managers, business stakeholders, and technical leads to deliver high-impact solutions.
- Serve as a bridge between customer-facing activities and internal IT teams, ensuring clear communication and alignment.
- Document and communicate business and technical requirements, supporting both strategic and tactical initiatives.
- Manage and mentor a small team of developers and testers, driving execution on priority items and fostering a culture of continuous improvement.
Requirements
- Bachelor’s degree or equivalent work experience.
- A minimum of 5-7 years of experience in product management or a related field
- Proven experience in defining and driving product roadmaps, integrating customer research, and ensuring compliance with data/AI standards.
- Strong knowledge of product journey mapping, business process improvement, and OKR (objectives and key results) management.
- Experience working with cross-functional teams and leading small technical teams.
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible working hours
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementproduct roadmapsuser storiesacceptance criteriabusiness process improvementOKR managementcustomer researchdata complianceAI standards
Soft skills
communicationcollaborationmentoringleadershipteam managementcontinuous improvement
Certifications
Bachelor’s degree