Director, Product Management, Data Strategy & Identity
Dynata
Go
Product Manager, DHMO
Guardian Life
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $77,570 - $127,430 per year
Job Level
SeniorLead
Tech Stack
Go
About the role
- Formulate, prepare, and implement DHMO strategies and action plans; monitor and manage DHMO performance.
- Review pricing and partner with provider contracting, legal, compliance, underwriting, network, and claims.
- Identify, prioritize, and design product enhancements to support DHMO revenue and membership growth.
- Collaborate with Dental PPO team to promote and build Dual Choice block in key markets.
- Partner with marketing to define marketing strategy, key messages, and differentiation points.
- Represent Guardian as the face of the product to the market and build Guardian’s reputation.
- Assess market factors, competitive landscape, consumer insights, and unmet customer needs.
- Execute programs to improve satisfaction with Guardian’s DHMO and dual choice options.
- Monitor HCR performance, membership, revenue; prepare strategic recommendations for senior leadership.
- Develop product training and positioning for distribution and stakeholders.
- Partner with Legal and Compliance on legislative and regulatory topics impacting the product set.
- Evaluate industry to develop new DHMO partnerships and product enhancements.
- Define business requirements for product, network, provider contracts, claims, online capabilities, and service.
- Drive Go-to-Market strategy with Sales, Account Management and Marketing; manage training and communication campaigns.
- Collaborate with underwriting & pricing to evaluate product performance and drive improvements.
- Troubleshoot service, systems and claim issues; work with partners to resolve.
- Perform regular competitive analysis and act as subject matter expert for communications and marketing materials.
Requirements
- Bachelor’s degree in business or equivalent required.
- Minimum of 7 years of product management experience in group insurance industry is preferred.
- Experience with dental offerings/products and specifically DHMO is preferred.
- Excellent organizational and communication skills, and ability to work in a matrix environment.
- Demonstrated experience working with cross-functional teams and stakeholders to drive business results.
- Proven ability to efficiently operationalize new offerings.
- Skilled in identifying and driving new opportunities for growth and development.
- Strong business and financial acumen, project management, and analytical skills.
- Exceptional executive presence and public speaking skills with senior leaders, the field, and marketplace.
- Ability to influence others and make decisions quickly and effectively.
- Strong problem-solving skills and ability to work in a fast-paced environment.
