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Account Manager – Oncology
Guardant HealthAccount Manager for oncology services at Guardant Health, focusing on operationalizing HCP requests and ensuring timely sample acquisition. Collaborating with sales and maintaining relationships with clients in a hybrid work model.
Core Competencies
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Demonstrates strong customer service and sales experience within the pharma, diagnostic, medical device, or biotech sectors, with a focus on strategic account planning and problem-solving. Proficient in Microsoft Office, particularly Excel and PowerPoint, while fostering cross-functional relationships and adhering to compliance standards.
ATS Keywords
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About the role
Key responsibilities & impact- Assist in operationalizing HCP requests and sample collection for Guardant Health tests
- Leverage company tools and resources to problem solve customer orders
- Responsible for customer-facing field client service
- Collaborate and coordinate with all sales positions
- Identify and develop working relationships with customers
- Analyze commercial environment within assigned accounts
- Ensure team objectives are met
- Follow all GH Compliance, Privacy, and Business Conduct policies
- Embrace and represent Guardant Health company culture
Requirements
What you’ll need- 2-3 years customer service/sales experience
- Previous experience in pharma, diagnostic, medical device or biotech setting preferred
- Comfort with consultative process
- Proficiency in Microsoft Office products (Excel and PowerPoint)
- Ability to communicate at all organizational levels
- Strong strategic account planning skills
- Problem solving, decision making, and technical learning skills
- Ability to develop cross-functional relationships
- Strong administrative skills and sophistication
Benefits
Comp & perks- Hybrid Work Model
- Health insurance
- Professional development opportunities
- Flexible working arrangements