Account Manager – Oncology Sales
Guardant Health
full-time
Posted on:
Location Type: Hybrid
Location: Little Rock • New Mexico, Oklahoma • 🇺🇸 United States
Visit company websiteSalary
💰 $76,000 - $104,500 per year
Job Level
Junior
About the role
- Responsible for customer-facing field client service and collaborate with Guardant Health colleagues in overall account management
- Assist in operationalizing HCP requests and timely sample collection for Guardant Health tests in current clients accounts
- Leverage company tools and resources to problem solve customer orders and reporting in collaboration with GH Client Services (as needed)
- Collaborate and coordinate with field sales positions to support attainment of company goals and objectives
- Identify and develop working relationships with existing and new customers to support potential alignment of GH capabilities to the customer/patient’s needs
- Continually analyze commercial environment within assigned accounts to determine trends and provide customer feedback to GH leadership
- Ensure team objectives are met
- Work effectively and compliantly with individuals across multiple departments throughout GH
- Follow all GH Compliance, Privacy, and Business Conduct policies and SOPs
- Embrace, embody and represent the Guardant Health company culture at all times to external and internal constituents
Requirements
- 0-3 years customer service/sales experience
- Previous experience in diagnostic, medical device, biotech, pharma setting is preferred
- Comfortable communicating and presenting at all levels throughout an organization
- Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines
- Excellent customer service skills
- Outstanding strategic account planning skills
- Superior listening and problem solving skills
- Impeccable communication and presentation skills
- Must be very proficient with all Microsoft Office products – particularly Excel and PowerPoint
- Ability to develop and utilize cross-functional relationships to facilitate the accomplishment of work goals and objectives
- Strong administrative skills and sophistication to manage business in complex environments
- Demonstrate GH's Values by acting with integrity, respect, trust and possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change
- Frequent travel throughout the territory required
- Must live within assigned territory
Benefits
- Hybrid Work Model
- Health insurance
- Reasonable accommodations for candidates with disabilities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer servicesales experiencestrategic account planningproblem solvingadministrative skillsproject managementdata analysissample collectioncompliancereporting
Soft skills
communicationpresentationrelationship buildingindependenceproactive managementprioritizationlisteningintegrityrespectpositive attitude