People Business Partner
ParentPay
Senior HR Generalist
GTECH Information Technology
full-time
Posted on:
Origin: • 🇦🇪 United Arab Emirates
Visit company websiteJob Level
Senior
About the role
- Own and manage full-cycle recruitment across both companies (tech, admin, field staff)
- Write compelling JDs, screen applications, conduct initial interviews, schedule final rounds
- Manage hiring pipelines via Zoho People/Workable
- Lead onboarding for new hires — contracts, documentation, orientation, and setup
- Maintain employee records in Zoho People
- Prepare offer letters, experience letters, Salary letters, etc.
- Issue payslips via Zoho Payroll and coordinate with Accounts for final settlements
- Monitor attendance, leave policies, and ensure HR compliance with UAE labor law
- Support creation and tracking of employee goals and KPIs
- Collect regular feedback from staff and escalate issues proactively
- Coordinate soft skill training sessions and internal knowledge sharing
- Support internal surveys and HR audits as needed
- Maintain and update HR policies, employee handbook, and SOPs
- Handle resignations, offboarding process, and exit interviews
- Collect and document feedback, ensure timely revocation of system access
- Track post-exit documentation and visa/work permit follow-up if needed
Requirements
- Bachelor's degree in Human Resources or a related field (preferred)
- At least five years of experience in an HR role
- Experience working in tech/digital agencies or MSPs (strong plus)
- Solid experience with Zoho People and Zoho Payroll (or similar HRMS tools)
- Strong knowledge of labor laws and regulations in the UAE
- Excellent communication and interpersonal skills
- Ability to operate independently, prioritize tasks, and build rapport with team members
- Ability to work independently and manage multiple tasks and projects
- Proficiency in MS Office, particularly Excel, Word, and PowerPoint
- A passion for people and a drive to make a difference in the organization
- Experience supporting HR for multi-country operations (e.g., KSA) (Nice to Have)
