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Enrollment Specialist
GT IndependenceEnrollment Specialist conducting enrollments to educate consumers in self-direction for financial management services. Collaborating with families and maintaining compliance in a supportive environment.
About the role
Key responsibilities & impact- Conducts the enrollment process with the person served and their circle of support (i.e., families, guardians) in a timely manner
- Ensures enrollment documents are complete and accurate
- Recommends improvements to internal process/systems to prevent future issues and to enhance service experience
- Maintains confidentiality and HIPAA compliance
- Upholds company values and mission
- Other duties as assigned.
Requirements
What you’ll need- Associate degree or Bachelor’s Degree in Business, or Human Services/Social Work, or Marketing/Communication is preferred
- 1 year of experience in a related field
- Strong oral and written communication skills
- Personal computer skills, specifically Microsoft Office products
- Knowledge of principles and processes for providing customer service
- Strong ability to participate in a highly effective team
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and terminology.
Benefits
Comp & perks- flexible paid time off
- competitive wages & benefits
- meaningful opportunities for professional growth
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Enrollment DocumentationAdministrative ProceduresClerical SystemsWord ProcessingFile Management
Soft Skills
Strong Oral CommunicationStrong Written CommunicationTeam Participation