GT Independence

Senior Director of Operations

GT Independence

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $88,275 - $158,895 per year

Job Level

Senior

About the role

  • Provide senior-level oversight of multi-state operations, ensuring high-quality, consistent service delivery.
  • Develop, standardize, and implement scalable operational frameworks, workflows, and best practices.
  • Monitor regional performance and lead corrective actions and continuous improvement initiatives.
  • Serve as a senior escalation point for complex or high-risk operational issues.
  • Execute enterprise-level strategic initiatives aligned with organizational objectives.
  • Partner with executive leadership on national growth strategies, new market expansion, and program launches.
  • Establish, monitor, and analyze KPIs and performance dashboards to drive results.
  • Lead, coach, and develop regional Directors of Operations and senior operational leaders.
  • Ensure compliance with federal, state, and program-specific regulations.
  • Represent GT Independence with state agencies, partners, and key stakeholders.

Requirements

  • Bachelor’s degree in Business Administration, Healthcare Management, Human Services, or a related field (required)
  • Master’s degree preferred or equivalent senior-level operational leadership experience
  • 8+ years of progressive operations leadership experience, including senior or executive roles
  • Proven success leading multi-state or national operations in regulated environments
  • Strong background in home care, home health, personal care, fiscal intermediary services, or similar industries
  • Excellent analytical, communication, and leadership skills.
Benefits
  • Competitive compensation
  • Comprehensive benefits
  • Flexible time off
  • Opportunities for growth
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
operational frameworksworkflowsKPI analysisperformance dashboardsstrategic initiativescompliancecontinuous improvementcorrective actionsservice delivery
Soft Skills
leadershipcommunicationanalytical skillscoachingcollaboration
Certifications
Bachelor’s degreeMaster’s degree