Senior Director of Operations
GT Independence
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $88,275 - $158,895 per year
Job Level
About the role
- Provide senior-level oversight of multi-state operations, ensuring high-quality, consistent service delivery
- Develop, standardize, and implement scalable operational frameworks, workflows, and best practices
- Monitor regional performance and lead corrective actions and continuous improvement initiatives
- Serve as a senior escalation point for complex or high-risk operational issues
- Execute enterprise-level strategic initiatives aligned with organizational objectives
- Partner with executive leadership on national growth strategies, new market expansion, and program launches
- Establish, monitor, and analyze KPIs and performance dashboards to drive results
- Lead, coach, and develop regional Directors of Operations and senior operational leaders
- Ensure compliance with federal, state, and program-specific regulations
Requirements
- Bachelor’s degree in Business Administration, Healthcare Management, Human Services, or a related field (required)
- Master’s degree preferred or equivalent senior-level operational leadership experience
- 8+ years of progressive operations leadership experience, including senior or executive roles
- Proven success leading multi‑state or national operations in regulated environments
- Strong background in home care, home health, personal care, fiscal intermediary services, or similar industries
- Excellent analytical, communication, and leadership skills
Benefits
- competitive compensation
- comprehensive benefits
- flexible time off
- opportunities for growth
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
operational frameworksworkflowsKPI analysisperformance dashboardsstrategic initiativescompliancecontinuous improvementcorrective actionsservice delivery
Soft Skills
leadershipcommunicationanalytical skillscoachingdevelopmentproblem-solving
Certifications
Bachelor’s degreeMaster’s degree