Operations Training Specialist
GT Independence
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $60,000 - $70,000 per year
About the role
- Develop and deliver comprehensive training programs
- Create and update market Policies and Procedures
- Serve as a subject matter expert in customer service and payroll functions
- Collaborate with IT teams to enhance systems and tools
- Monitor and assess effectiveness of training programs
- Work closely with other departments for cohesive operations
Requirements
- Associate/Bachelor's degree in Business, Human Resources, Education, or a related field
- Minimum of 3-5 years of experience in customer service and payroll functions
- Proven experience in developing and delivering training programs
- Strong knowledge of customer service and payroll systems and related IT solutions
- Excellent written and verbal communication skills
- Ability to present complex information in an understandable manner
- Strong organizational and project management skills
- Proficiency in MS Office Suite and experience with e-learning platforms.
Benefits
- Flexible time off
- Competitive wages and benefits
- Opportunity to grow professionally
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
training program developmentcustomer service systemspayroll systemsproject managemente-learning platformsMS Office Suite
Soft Skills
communication skillsorganizational skillspresentation skills
Certifications
Associate degreeBachelor's degree