System Administrator

• User Account Management: Create and manage user accounts across platforms like Azure Active Directory and Outlook, ensuring new employees are equipped and ready from their start date.
• System Configuration and Maintenance: Configure and maintain IT systems, including SharePoint, Intune for Windows, Jamf for Mac, and other essential tools to support organizational needs.
• Network Infrastructure Management: Develop and maintain network diagrams, manage firewall configurations, VPN and AWS Server setups, and ensure secure and efficient network operations.
• Tool Configuration and Management: Oversee the configuration and management of security tools, including email security solutions, IDS/IPS, SIEM, Defender, and log management systems.
• Device Management: Reimage laptops, deploy necessary software, and ensure devices are properly configured and secured for employee use.
• Policy Development: Create and implement IT policies and procedures to ensure compliance and efficient operations.
• Technical Support: Respond to IT tickets, remotely connect to user systems to diagnose and resolve issues, and provide timely support to staff.
• System Patching and Updates: Manage and deploy system patches and updates to maintain security and functionality across all devices.

IT Systems Administrator

System Administrator