GSK

Senior Director, AI Commercial Enablement – Transformation

GSK

full-time

Posted on:

Location Type: Office

Location: Durham • North Carolina • United States

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Job Level

Senior

About the role

  • Define and Execute AI Strategy: Develop a forward-looking commercial AI strategy aligned with ViiV’s organizational priorities
  • AI Product Innovation & Delivery: Lead a cross-functional team to design, scale, and operationalize AI-enabled products and solutions
  • Generative AI Commercial Applications: Pioneer the use of Generative AI in content generation, digital sales models, omnichannel orchestration, patient engagement, and field force enablement
  • AI-Driven Customer Experience: Drive the adoption of AI-enabled personalization across customer touchpoints
  • End-to-End Data & AI Ecosystem Leadership: Partner with enterprise data and platform teams across ViiV and GSK
  • Talent & Capability Building: Build and lead commercial AI product, analytics, and enablement teams
  • Enterprise Leadership: Serve as a trusted AI and transformation advisor to senior leadership

Requirements

  • Bachelor’s degree required
  • 12+ years of experience leading AI- and analytics-enabled transformation initiatives within commercial organizations (pharma and non-pharma)
  • Experience scaling AI/ML platforms and teams in a matrixed, global organization
  • Experience developing and utilizing AI applications across digital engagement, omnichannel personalization, commercial forecasting, field force effectiveness, and patient identification / engagement
Benefits
  • Comprehensive benefits program ViiV offers US employees
  • Same benefits options and plans as GSK employee
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
AI strategyAI product innovationGenerative AIAI-enabled productsAI personalizationAI applicationsAI/ML platformsanalyticsdigital engagementcommercial forecasting
Soft Skills
leadershipcross-functional team managementtalent buildingadvisory skillsorganizational alignment
Certifications
Bachelor's degree