Head – Congress Strategy & Operations
GSK
full-time
Posted on:
Location Type: Office
Location: London • 🇬🇧 United Kingdom
Visit company websiteJob Level
Lead
About the role
- Develop, lead, and execute strategic planning and operational execution for large-scale international congresses
- Manage cross-functional teams and matrix stakeholder engagement
- Align congress activities across Commercial, Medical, and Sci Comms leadership teams
- Lead with digital-first mindset, with fluency in digital tools and GenAI technologies
- Understanding the importance of omnichannel engagement pre, during, and post conference and identifying opportunities to improve customer experience at Congresses
- Develop and communicate the congress portfolio narrative internally and externally
- Demonstrate ability in budget management, cost control, and operational excellence
- Ensure all congress operations adhere to compliance, legal, and regulatory requirements
- Identify and mitigate operational risks as needed
- Manage vendor and partner relationships for optimal outcomes
- Lead and develop a high-performing Congress Operations team
- Manage relationships with external vendors, agencies, and partners
- Develop actionable congress planning and execution frameworks for regional and local teams
- Represent ViiV Healthcare in engagements with external stakeholders
Requirements
- Degree in life sciences, medicine, pharmaceutical, public health or related field, or equivalent experience
- Experience in medical affairs, congress planning, or scientific communications
- Proven experience managing multi-stakeholder projects and external vendor relationships
- Strong budget management skills and experience overseeing event operations
Benefits
- Employee benefits offered by GSK
- Health and wellness support
- Professional development opportunities
- Collaborative environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
budget managementcost controloperational excellencecongress planningscientific communicationsproject managementvendor managementstakeholder engagementevent operationsrisk mitigation
Soft skills
leadershipcommunicationcross-functional team managementstrategic planningcustomer experience improvementhigh-performance team developmentmatrix stakeholder engagementdigital-first mindsetadaptabilityproblem-solving