Senior Program Manager
GSK
full-time
Posted on:
Location Type: Hybrid
Location: Cambridge • California, Maryland, Massachusetts • 🇺🇸 United States
Visit company websiteSalary
💰 $117,975 - $196,625 per year
Job Level
Senior
Tech Stack
Cloud
About the role
- Define and manage overall program governance and delivery model for complex technical initiatives, including program level milestones, success criteria, decision rights, and the running of program boards and steering committees.
- Act as the primary escalation point for cross functional delivery issues; coordinate rapid remediation plans, conduct root cause analysis for major incidents or delivery failures, and drive corrective actions to closure.
- Develop and manage project and program plans; drive execution within scope, time and budget which may dynamically evolve to reflect changes in customer needs or business constraints.
- Lead large scale, multi-track programs with cross functional dependencies and external partners.
- Lead Shiprooms and agile sprint ceremonies, project tracking/reporting and backlog management with product managers.
- Provide a single view of each project within the portfolio and their interdependencies, establishing effective OKRs, robust documentation and project value/financial tracking.
- Partner with Onyx engineering leads, Quality team and product managers to validate technical designs and ensure delivery approaches are scalable, secure, cost effective and aligned to Onyx platform and cloud architecture standards.
- Implement and govern program level project management discipline (tools and process) across product deliverables.
- Provide hands on leadership in designing, configuring and maintaining Atlassian based delivery processes including board and workflow design, issue type schemes, custom fields,permissions, automation rules, release pipelines, Advanced Roadmaps/Portfolio configuration, and dashboarding to ensure consistent practices, traceability and high-quality reporting across teams.
- Leverage Atlassian and AI enabled reporting capabilities, including agentic models where appropriate, to align with Onyx Jira/Confluence configurations and common plugins/automation; support governance implementation by configuring integrations between Atlassian tooling and reporting/BI systems to help provide a single source of truth.
- Manage third party and vendor engagements for program components: define statements of work (SOWs), review vendor delivery plans, measure supplier performance and ensure contractual and compliance requirements are met.
- Establish and track program KPIs and health metrics (delivery cadence, predictability, cycle time, MTTR, scope variance, OKR progress); present these regularly to leadership and make data driven recommendations to improve delivery.
- Define appropriate tracking measures and build automated, meaningful reports and dashboards; synthesize data and insights from across projects or programs to support teams in making informed tactical and strategic decisions.
- Lead change control and release coordination across multiple teams and environments; ensure release readiness, run release gates, and coordinate rollback/contingency planning where required.
- Ensure that robust risk management practice is embedded within Onyx projects and that risks and opportunities are identified and addressed, or that risks requiring collective senior discussion are escalated to the Onyx leadership team.
- Drive continuous improvement across delivery practices: run retrospectives at program scale, capture lessons learned, update processes and templates, and embed improvements into team practices and Atlassian tooling/templates.
- Mentor and coach program and delivery leads; build delivery capability by defining clear roles and responsibilities, career development pathways and by running enablement sessions on program practices, dependency and risk management, and effective Atlassian tooling usage.
Requirements
- Bachelor’s degree in IT Program Management, Data Engineering, Computer science, Software Engineering
- 6+ years job-related experience with an established track record of Program delivery for software applications
- 4+ years’ experience in Agile program/project management, including the use of associated tools such as Jira and Confluence.
Benefits
- health care and other insurance benefits (for employee and family)
- retirement benefits
- paid holidays
- vacation
- paid caregiver/parental and medical leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
program governanceroot cause analysisproject managementagile methodologiesOKRsrisk managementdata analysisreportingcontinuous improvementvendor management
Soft skills
leadershipcommunicationmentoringcollaborationproblem-solvingdecision-makingorganizational skillsadaptabilitycoachingstrategic thinking
Certifications
Bachelor’s degree in IT Program ManagementBachelor’s degree in Data EngineeringBachelor’s degree in Computer ScienceBachelor’s degree in Software Engineering