GSBA

Manager

• Responsible for leading the claims operations of the GSBA Risk Management Fund (RMF) and the GSBA Workers' Compensation Fund (WCF).
• Provides strategic oversight of the investigation, evaluation, negotiation, and resolution of property, casualty, liability, and workers' compensation claims in collaboration with the Third-Party Administrator (TPA).
• Ensures claims are administered promptly, fairly, and in compliance with applicable laws, regulations, Fund policies, and industry best practices.
• Provides leadership and oversight to claims adjusters, TPAs, legal counsel, and other service providers to ensure exceptional claims handling, consistent service delivery, and positive member outcomes.
• Responsible for monitoring claim reserves, settlement authority, litigation management, claims analytics, and overall claims performance to safeguard the financial integrity and long-term sustainability of the Funds.
• Leads claims reporting, member support, and claims administration functions while partnering with RMS leadership to identify trends, mitigate risk, and support organizational objectives.

Claims Manager