System Engineer – L2

GSB Solutions

System Engineer - L2 at GSB Solutions working on network assessments and ensuring customer satisfaction through issue resolution. Involves collaboration with IT teams and troubleshooting network issues.

Posted 4/27/2026full-timeCiudad de México • 🇲🇽 MexicoMid-LevelSenior💰 MX$35,000 per monthWebsite

Tech Stack

Tools & technologies

Firewalls

About the role

Key responsibilities & impact

Conducting network assessments and making recommendations for network upgrades and improvements.
Implementing and maintaining network and controls.
Creating and maintaining network documentation, including network diagrams and standard operating procedures.
Leading troubleshooting efforts for network issues.
Collaborating with other IT teams to support business applications.
In-depth knowledge of network infrastructure components like switches, routers, firewalls, and other network devices.
Strong knowledge of network protocols, routing, and network.
Ensuring customer satisfaction through timely resolution of escalated issues.

Requirements

What you’ll need

Bachelor’s degree or higher preferably in Engineering, Telecommunications, Information Systems
5+ years of experience in the networking/telecommunications field.
CCNA (Voice/Data) knowledge or certified.
Intermediate English
Portuguese (preferred)

Benefits

Comp & perks

Excellent superior benefits.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

network assessmentsnetwork upgradesnetwork documentationnetwork diagramstroubleshootingnetwork infrastructurenetwork protocolsrouting

Soft Skills

collaborationcustomer satisfactionproblem resolution

Certifications

CCNA